Case Manager

COME CREATE IMPACT WITH US
Downtown Streets Team (DST) is looking for a passionate and outgoing Case Manager at the Davis Daytime Respite site who is ready to help us end homelessness through the dignity of work and the power of community. We run two proven programs in 20 cities that successfully transition the unhoused to self-sufficiency.
We’re looking for a full-time Case Manager to work directly with individuals experiencing homelessness to help them navigate social services and reduce barriers to self-sufficiency. This may include helping unhoused respite guests access shelter, employment, housing, medical, legal, financial services, and other goals. You’ll need strong organizational, problem-solving, analytical, and people skills while managing priorities and workflow.
WHAT YOU'LL DO
Help Respite Guests Set Goals to Achieve Self-Sufficiency

• Be present onsite at the Respite Center daily, from 7:30 AM – 4 PM, or 8 AM – 4:30 PM, overseeing daily activities of guests, providing a safe and welcoming environment with an emphasis on community building
• Establish a case load of regular Respite Guests, and provide compassionate support and assistance to each guest as they work toward achieving their goals on housing, jobs, transportation, health, and legal issues
• Work with guests facilitating employment readiness workshops, life skills workshops, and various rapport- and community-building activities
• Familiarize yourself with all local Yolo County homeless resources and be ready to connect your guests to the services they need
• Maintain regular appointments and office hours onsite at the Respite Center
• Support guests in court, at housing related appointments, social service agencies, etc. This may include occasionally providing transportationfor guests
• Establish productive relationships with each and every guest with no bias or prejudice towards race, religion, age, sex, disability, or sexual orientation
• Utilize any available subsidies and affordable housing units to place clients into housing
• Work with the Project Manager to promote successful outcomes for guests of the respite center
• Actively document client meetings and update all relevant program data in applicable databases such as Yolo County HMIS and DST Tracker
• Uphold organizational values, work ethically and with integrity, and follow company policies as laid out in the employee handbook

• Represent DST in the community, and work with all partner organizations to achieve client goals
• Actively learn about current resources and services outside of DST that may aid Respite Guests in their goals
• Perform other duties as assigned by manager and assist with special projects as required

WHAT YOU'LL NEED:

• Ability to perform job duties with minimal supervision
• Excellent communication skills with fluency in written and spoken English (Language Incentive available for bilingual fluency upon testing or verification of fluency)
• Basic mathematical calculations
• Problem solving and observation skills
• Self-starter with strong organizational skills with the proven ability to multi-task, prioritize duties, and manage time
• Works well with others and behaves professionally and ethically
• Solution-oriented
• Ability to work in a changing environment
• High school diploma/GED
• Valid CA Driver License, reliable vehicle with current insurance, and the ability to travel regularly throughout the local area
• Physical requirements: sitting, standing, or walking for long periods of time and pushing, pulling and/or lifting up to 25 lbs.

WHAT WE CAN OFFER YOU

• A chance to positively impact your community on one of the biggest domestic challenges of the day
• Competitive nonprofit compensation
• Options for fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
• Option to enroll in 401k after 90 days, and up to 6% match, after one year of employment
• 15 days of PTO, increasing with tenure
• Over 10 paid holidays annually
• Paid company closure for five days during the summer
• Paid company closure for five days between Christmas and New Year
• Day off on your birthday
• One month paid sabbatical after five years, not charging PTO
• Internal growth opportunities
• Access to professional development resources and reimbursement
• Employee Assistance Program (EAP)

WORK ENVIRONMENT:

• Moderate noise associated with an open office work environment.
• Work environment and physical location may vary, depending on the space available and the needs of the community and the program.