Case Management Assistant

Overview:
We are seeking a dedicated and compassionate Case Management Assistant to join our team. As a Case Management Assistant, you will be responsible for providing comprehensive support and guidance to individuals in need. This is a rewarding opportunity to make a positive impact in the lives of others.

Responsibilities:
-

· Provides an Array of Customer Service Tasks (Answering phone calls and servicing clients)

· Preparing, Maintaining, and Scanning Files

· Entering Data into ECM, DMV, and Other Assigned Databases

· Typing, Copying, and Mailing Correspondences

· Assist Offenders at Court Enrolling into the Program

· Input Data from Inferno into ECM

Completing Intervention Interviews, Intake Scheduling/Processing

· Receiving and Processing Payments, Completing Ignition Interlock Review and Compliance

· Case Creation, Reviewing of Enrollment Packet for Accuracy, Intake Compliance, BAC Monitoring, and Class Enrollment

· TREDS Input, Calibration, Complete Transfer In and Out

· Obtain Appropriate Information (Court Orders, Restricted License, Compliance

Summary and Transcript) from DMV or TREDS for Client

· Complete Assigned Trainings and Attend Required Conferences

· Additional Duties as Assigned

· Follows the Core Values and Works to Accomplish the ASAP Mission

· Work to Support Executive Director, Case Managers, and Collaboratively work to Ensure Success of Agency

- An associate degree is preferred

We offer competitive compensation and benefits packages for our employees. This is a full-time position with opportunities for professional growth and development.

If you are passionate about helping others and making a difference in their lives, we encourage you to apply for the role of Case Manager. Join our team and contribute to the well-being of our community.

Job Type: Full-time

Pay: From $39,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• Virginia Beach, VA 23462: Relocate before starting work (Required)

Work Location: In person