Carrier Administration Specialist - Employee Benefits

About Us

World Insurance Associates is a unique insurance and professional services organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, Employee Benefits, financial and retirement services, and human capital management solutions. Click here to learn more about World

About the Role

As a key part of World’s Corporate Operations, the Carrier Administration Team works closely with all World Insurance branches and our network of insurance carriers to maintain accurate information related to World’s carrier codes. This role is responsible for processing and maintaining all workflows related to carrier forms and carrier code administration for World insurance and our newly acquired agencies.

Responsibilities

• In depth understanding of each carrier’s contract transfer requirements
• Continuous interaction with carrier representatives to ensure completion of carrier code transfers
• Validate, administer, and maintain insurance producer appointments as required by each carrier
• Complete all submissions to insurance carriers per each carrier’s requirements
• Integrate carrier book of business transfers for newly acquired agencies agents/agencies accurately in a timely manner
• Evaluate KPIs to ensure timely delivery of services
• Continuously monitor and respond to emails and tickets submitted to the team’s inbox from World employees and carrier partners
• Coordinate with carrier placement leadership to approve and administer new carrier appointment requests
• Collaborate with the licensing and the carrier credentials teams with the goal of seamlessly integrating new acquisitions and supporting existing World colleagues with their carrier needs
• Operate within company’s workflows and procedures

Qualifications

• 1 - 3 years' experience in Life and Health Insurance
• High School Diploma or GED
• Strong administrative and computing skills, including SharePoint and Microsoft Office (Word, Excel, PowerPoint, and Teams)
• Self-motivated and driven with a sense of urgency and ability to balance and meet competing deliverables
• Effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• Ability to multitask, prioritize, and use discretion when handling sensitive information
• Highly organized, collaborative team player with strong attention to detail
• Ability to use creativity to solve problems and drive continuous improvement
• Desire to be challenged in a rapidly growing, continuously evolving environment
• Excited about the opportunity to join a high growth company

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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