Caregiver Scheduling

Are you looking for a career serving and helping others? A career with Home Care Assistance is the place for you! Must have scheduling experience!!!

Duties:
- The Scheduling Manager (SCM) is a key member of our staffing team. The primary responsibility is ensuring the smooth ongoing scheduling/managing the Caregivers/Client schedule. The SCM will support human resources administration for all caregivers working form them.

-The Scheduling Manager will have constant contact with HCA Caregivers, current and perspective clients and visitors to the office.

-Must have a pleasant and engaging personality and be able to quickly create and maintain positive relationships with many people.

-Must be able to communicate clearly and remain calm in challenging situations.

-Must be professional in knowledge, action and appearance - always reflecting the desire image of Home Care Assistance.

-Must be able to think clearly and quickly to implement solutions to problems as they arise .

Job Responsibilities:

-Determine with Recruiter Manager as necessary, the appropriate Caregiver(s) for each client.

-Responsible for the onboarding, training, scheduling and performance evaluation of caregivers staff.

-Assist with weekly Caregiver Orientation and training.

-Coordinate and communicate all Caregivers assignment to client and confirm to ensure proper coverage.

-Develop and distribute a preliminary monthly schedule for all existing clients by the 15th of the preceding month.

-Finalize and community to Caregivers their monthly schedule by the 20th of the preceding month.

-Manage short notice schedule change (call-offs) process to ensure no client are without required care and that changes are communicated to the client/Family member.

-Ensure all hours, bill rates and pay rate for each shift are accurate and approved dally.

Caregiver HR Administration

-Support maintenance of personnel files and other required records for Caregivers

-Approve or deny all requests by caregivers for time off within 5 days.

-Record all Caregiver training/shifts in management system.

Miscellaneous

-Open and close the HCA office as needed.

-Fill in as a Caregiver in emergency situations.

-Assist in weekly office clean-up

-Other reasonable assignments as needed.

Job Qualifications:

-Bachelors degree

-Previous experience in a complex scheduling environment is a plus.

-Experience in Customer Service

-Strong computer skills

-Ability to work under pressure and mange multiple demands in a timely fashion.

-Excellent written and verbal communication skills.

Start your rewarding career with Home Care Assistance today. Apply now!

Job Type: Full-time

Pay: $16.85 - $19.25 per hour

Expected hours: 40 per week

Benefits:

• 401(k) 2% match
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Home Health
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Work Location: In person