Career Advisor-La Porte

JOB DESCRIPTION

Title: Career Advisor

Exemption Status: Non-Exempt

Location: LaPorte WorkOne Office; Includes regional travel as needed

Reports to: WorkOne Manager

OVERVIEW:
Career Advisors provide continuous employer-readiness feedback to customers through individual coaching and case management activities resulting in quality hires by employers. This position creates an inviting and motivating environment focused on employers’ demands and ensures the customer is actively engaged with services during their job search until employment is reached. All coaching and services are rooted in strong, relevant, and current employer intelligence including industry based labor market information, employer skills and demands as well as available job openings. This position is responsible for maintaining a caseload of identified customers and assisting them with employer readiness skills, up-skilling, developing job search skills, resume development, interviewing skills and other proficiencies related to obtaining, holding and advancing in their chosen career as well as job placement. The primary objectives for the Career Advisors are on-going customer engagement, job placements and increased wages.

DUTIES:

• Facilitate and interpret skills assessments
• Maintain strict confidentiality at all times when handling sensitive information
• Identify each customer’s barriers to employment and services to address them
• Facilitate a variety of employment and skill development services for customers addressing their needs in the areas of education, employment and supportive services and ultimately moving the customer into employment
• Develop Academic and Career Plans with customers to establish appropriate career goals and specific plans for WorkOne services, skills development activities and job search strategies
• Refer customers to in-house training or classes at outside training providers
• Provide training vouchers and associated forms to institutions and program service providers
• Refer qualified and job ready customers to job orders
• Assess customer’s financial need when necessary to justify WorkOne expenditures
• Maintain files within the computer databases ensuring proper documentation is available to support program eligibility and services received
• Maintain knowledge of, communication with and where applicable provide direct service to other community agencies, programs and training offered. Appropriately refer individuals to community and partner agencies.
• Submit required reports in a timely manner

• Contribute as a team member to ensure WorkOne Center performance standards are met and/or exceeded, and in compliance with Federal, State, Regional and WorkOne standards.
• Promote WorkOne products and resources to customers
• Ensures the quality and accuracy for the records of WorkOne customers in follow up
• Keep abreast to the current business industry specific information available within our region
• Attend meetings as assigned
• Other duties as assigned

ACADEMIC CREDENTIALS AND EXPERIENCE:

• High school diploma or equivalent required, bachelor’s degree preferred.
• Two years related experience and knowledge of employment, training or workforce development, preferred.

PHYSICAL EFFORT AND WORK ENVIRONMENT:

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand.
• This position is located in the Hammond, Indiana, WorkOne office, and it requires frequent travel throughout Northwest Indiana.
• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position has significant travel expectations as staffer must travel to meetings in the region and to the employer’s place of business to gather information. Travel may be required within the region (NWI), to Indianapolis and elsewhere for project work or training. May work long hours and perform work outside the standard business day with an adjusted schedule during the week this occurs.
• Travel will be required within the region (NWI), to Indianapolis and elsewhere for project work or training.
• Ability to travel, have a valid driver’s license and insurance coverage of $100,000/$300,000.

EQUAL EMPLOYMENT OPPORTUNITY:
CWI is an equal employment opportunity employer for all employees and applicants, regardless of their race, religion, color, sex (including pregnancy, gender identity and sexual orientation), national origin, age, genetic information, or disability

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Workforce development: 1 year (Required)

Work Location: In person