| Company | Cape Cod Healthcare IncSee more |
 Address | Hyannis, MA |
 Form of work | Full-Time |
| Category | Information Technology |
Job description
- Applies critical thinking to appropriately prioritize and triage calls, faxes and CCHC report information to Intake RNs, clinical staff and schedulers.
- Works collaboratively and professionally with other members of the health care team to ensure quality of services and patient safety.
- Maintains current knowledge of agency policies, procedures, objectives and current documentation requirements to meet regulatory standards.
- Obtain required clinical information that will enhance the admitting clinicians' ability to conduct patient centered assessment in the home.
- Communicates information processed in the department to the appropriate managers, clinical staff, schedulers and other support staff.
- Transcribes information from community partners to the appropriate clinical documentation and communication software programs.
- Triages telephonic requests for services appropriately and provides information regarding agency services and program to the public.
- Prioritizes, collates and distributes referral information to schedulers, clinical, reimbursement, and accounts receivable.
- Verifies documents and reports specific payer eligibility and benefits for AR and Reimbursement.
- Other duties as assigned
- High school diploma or GED required. Associates Degree, Medical Assistant or Medical Secretary preferred.
- Word processing/data entry skills and knowledge of the use of basic office equipment required.
- Knowledge of medical terminology required.
- Customer service, problem solving, critical thinking, and interpersonal skills required.
- Two years' experience in the medical field, health insurance or home care industry preferred.
Refer code: 7836611. Cape Cod Healthcare Inc - The previous day - 2024-01-17 04:12
