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Form of workWe Value Your Career at Careline
We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.
Careline Health Group employees are proud to be a part of the Careline family and have named us a certified Great Place to Work and a nationally ranked Best Workplace for Aging Services.
We promote a family culture and invest in every team member to provide a dynamic and supportive workplace. Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment. Together we create solutions to provide the highest level of quality care and bring value to those we serve.
Become part of the Careline Family!
Join us in our mission
To Serve Together, Provide Value, and Deliver Exceptional Care
Exceptional Benefits:
- Medical, Dental and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Mileage Reimbursement
- Company Vehicle Program
- Cutting Edge Technology
Key Responsibilities
Careline Care Advocates are professionals who provide services to patients and those supporting them who are navigating the complex healthcare continuum. The Care Advocate works directly with patients (or with their legal representatives) to ensure they have a voice in their care and information to promote informed decision making. The Care Advocate serves as an educator to internal and external key stakeholders.
In this role you will be responsible for:
- Receiving, interpreting and managing patient needs with the intent of assessing for appropriate services
- Providing consultation on appropriate care services and/or specialty programs
- Obtaining data on physical, psychological, social and other factors that may influence patient/family health status and share with clinical team
- Assessing eligibility, and providing updates and recommendations for care planning for new patients to the appropriate clinical team
- Acting as liaison with clinical supervisors, physicians, and team members on behalf of patients and families
- Serving as a liaison and educator to community and medical professionals regarding services
Required Qualifications
- Associate degree
- Licensed or qualified by education, training, or has experience in the performance of selected acts, tasks, or functions
- 2 years experience in home health, hospice or critical care navigation
- Knowledge of clinical manifestations of diseases and ability to develop specific clinical knowledge
- Understanding of specialty programs, and available services for eligible patients
- Excellent communication, negotiation and public relations skills
- Excellent presentation and public speaking skills
- Current and valid Driver’s License
- Reliable transportation and valid automobile insurance coverage
Desired Qualifications
- Accredited practical nurse, LPN, vocational nurse or in the social work or psychology field
- General Nursing, Social Work or Care Management knowledge preferred
- Hospice and/or Home Health experience
- Familiarity with Aprima Electronic Medical Record (EMR) system
Location
- Office Location: 801 Rosehill Road, Jackson MI 49201
Hours
- Office Hours: 8:00 am – 5:00 pm, Monday through Friday
Background Screening
Careline Health Group conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Careline Health Group is an equal opportunity employer.
