CARC Research Computing Facilitator

Systems/Network Analyst 2Requisition IDreq28325Working TitleCARC Research Computing FacilitatorPosition Grade13Position Summary

The Research Computing Facilitation Specialist is a key member of the Systems Team at the UNM Center for Advanced Research Computing (CARC), focusing on supporting the Research Computing needs of the University's faculty, staff, and student researchers. This position will play a leading role in facilitating, promoting, and aiding the adoption of scalable Research Computing solutions by UNM researchers. The primary responsibility of this position is to work with a wide range of researchers through support requests (e.g. email, ticketing systems, chats) and in-person consultations to meet their diverse computing needs, primarily on Linux-based computing platforms.

Duties include:  

• Working with UNM researchers and senior Research Computing personnel to identify computing needs and design and implement system configurations and/or software setups to meet researchers' computing needs 
• Assisting researchers by installing and maintaining off-the-shelf and custom software packages, including helping researchers design, debug, and complex research workflows 
• Installing and maintaining Linux workstations, servers, and virtual machine systems using both in-person and remote administration tools 
• Managing and installing programming languages, environments, and packages commonly used for Research Computing such as Python, R, and C/C++ 
• Managing licensing support, license servers, and associated compliance issues related to research software and data 
• Helping Research Computing user support personnel develop and offer training on the use of Linux Research Computing systems and software 
• Collaborating with UNM Information Security personnel to maintain the integrity of research cyberinfrastructure 

The successful candidate will have:

• General understanding of computer systems configurations 
• Experience compiling and installing Linux software and packages 
•  Ability to build and network Linux servers 
• Ability to execute tasks within specific and well-defined projects 
• Experience programming in a high-level language such as C, C++, Java, or Fortran 
• Working knowledge of one or more scripting languages such as bash, Perl, or Python 

See the Position Description for additional information.

Conditions of Employment

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Minimum Qualifications

Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

Preferred Qualifications

• Experience developing and implementing research software and/or workflows 
• Experience performing or supporting research in a science or engineering discipline, especially in physics, math, or quantitative Earth and environmental science fields
• Experience integrating data from field or laboratory sensors/instruments into computational workflows
• Ability to work both independently and in a team environment
• Effective verbal and written communication skills
• Familiarity with network security procedures and protocols
• Experience working with or identifying potential controlled unclassified information (CUI), including but not limited to export controlled, HIPAA, or FERPA data 

Additional RequirementsCampusMain - Albuquerque, NMDepartmentCtr for Adv. Research Computing (663A)Employment TypeStaffStaff TypeRegular - Full-TimeTerm End DateStatusExemptPayMonthly: $3,955.47 - $5,555.33 (based on experience)Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.ERB StatementAs a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.Background Check RequiredYesFor Best Consideration Date2/26/2024Eligible for Remote WorkEligible for Remote Work StatementPosition is expected to report on-site most days; however, the opportunity for a hybrid schedule may be reviewed after required training is completed and based on department needs.Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Applicants should submit a resume and cover letter to be considered for this position.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.