Address
Form of work
SalaryBenefits:
Job Description - Wash Attendant
Reports to: Location General Manager
Responds to: Membership Sales Reps
Key Roles and Accountability:
Duties
Desired Skills and Experience
Entry level position, no experience necessary
Proactive work ethic
On time to work
Respect leadership
Communicate openly and honestly
Acceptance to be wet all day
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Job Description - Wash Attendant
Reports to: Location General Manager
Responds to: Membership Sales Reps
Key Roles and Accountability:
- Prep vehicles to Clean View standards and be sure customers get the correct wash.
- Demonstrate a positive attitude toward customers at all times.
- Maintain tunnel and property cleanliness to Clean View standards.
- Monitor cars in the tunnel to ensure vehicle safety
- Provide customer service as needed.
Duties
- Demonstrate the Clean View Customer Service Standards at all times
- Greet customers with smile and acknowledgement to build rapport
- Address customer concerns and questions when presented to you
- Prepare cars before entering the wash
- Assist customers as needed to have the car in neutral when entering the wash
- Be aware and monitor cars moving through the tunnel until fully exited
- Identify and report any problems or issues with the wash mechanics
- Direct customer issues and incidents to a Member Service and Sales Rep and/or GM in a way that makes the customer feeling taken care of
- Understand and follow all safety procedures
- Follow and document duties in Jolt our process app
- Keep tunnel cleaned as outlined in Jolt Process
- Keep grounds cleaned to the standard your GM has instructed which includes:
- Picking up garbage
- Shoveling and sweeping debris and ice salt
- Follow opening duties as outlined in Jolt
- Follow closing duties as outlines in Jolt
- Reset and adjust queue when it’s not working
- Troubleshoot problems you’ve been trained on
- Be proactive in clean up and washing not waiting to be instructed
- Follow all company policies and procedures
- Work the hours scheduled each week or coordinate trades through your GM
Desired Skills and Experience
Entry level position, no experience necessary
Proactive work ethic
On time to work
Respect leadership
Communicate openly and honestly
Acceptance to be wet all day
