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Form of workJob Description
We are looking for a professional with car dealership experience who can use their sales expertise to guide customers through the repair and maintenance process, ensuring their vehicles receive the best care possible. As an Automotive Sales Consultant, you will play a crucial role in helping customers make informed decisions about their vehicle service and repair needs. This position requires a strong understanding of vehicles, excellent communication skills, and a passion for providing exceptional customer service.
Compensation:
- Job Type: Full-Time or Part-Time
- Pay: DOE
- Located in Reno on a bus line
Responsibilities:
- Engage with customers to understand their vehicle issues, answer their questions, and offer expert advice on recommended services and repairs.
- Provide clear and detailed explanations of recommended service, parts, and costs to customers, and assist in prioritizing repairs based on safety and vehicle performance.
- Work closely with the Mechanics and/or Service Technicians to ensure timely and efficient service delivery to customers.
- Utilize your dealership experience to promote additional services or products that align with customers’ needs and vehicle requirements, enhancing their overall satisfaction and safety.
- Strive to exceed customer expectations and maintain a high level of customer satisfaction, contributing to repeat business and positive reviews.
Qualifications:
- Previous experience working in Automotive Sales at a dealership is preferred.
- Experience working at a European car dealership such as BMW, Audi, Volkswagen, etc. is a bonus.
- Strong knowledge of various vehicle makes and models, automotive technology, and repair procedures.
- Sales skills and ability to identify upselling opportunities.
- Automotive training and/or certification such as ASE is a plus.
