Address
Form of work**Cantonese Speaking REQUIRED**
- Provides case coordination/case management for assigned patients.
- Serves as a guide for each assigned patient through the perinatal program.
- Meet each assigned patient at least once each trimester and at least once after delivery and at other necessary appointments as needed.
- Completes health education, nutrition, and psychosocial (combined) assessments for initial, trimester reassessments, and postpartum assessments.
- Provides information, referral, and follow-up for patients.
- Provides multilingual perinatal education workshops and any other supportive services such as interpretation, as appropriate.
- It provides health education, adjunct services, or interpretation, as appropriate.
- Translates/interprets at the medical visit, eligibility, or high-risk visits with support staff, as needed.
- Notifies Labor Coach Program Coordinator of the need for labor coaching services, and informs patients of the labor coach.
- Conducts perinatal patient outreach in the community.
- Participates in ongoing training to understand various aspects of the Comprehensive Perinatal
- Services Program (CPSP) program function, including eligibility, registration and scheduling, provision of services, risk assessment and referral, billing, and fiscal issues.
- Follows perinatal service protocols in the delivery of services.
- Attends weekly perinatal case conferences and periodic perinatal team meetings.
- Completes OB Risk Assessment forms for Medi-Cal managed care plans.
- Assists with scheduling appointments for newborns and postpartum patients.
- When needed, serves as a bridge of communication between patient and medical provider.
- Regularly consults with the Perinatal Program Manager for guidance and accountability.
Skills:
Customer service, Patient service
Additional Skills & Qualifications:
- Ability to work under pressure and in a team environment.
- Provide patient counseling.
- Exercise sound judgment within the scope of authority and practice.
- Collaborate with other members of the health care team on an ongoing basis.
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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
