Call Center Representative

Job Title: REMOTE Call Center Representative

Reports to: Director of Daily Operations

Summary:

Call Center Representative will work remotely and conduct satisfaction surveys by way of live person to person phone calls. Accurate data entry, attention to detail, friendly, patient, experienced customer service skills are required.

Duties include but are not limited to:

• Complete daily tasks as assigned
• Accurately update CRM
• Conduct live person to person phone surveys
• Maintain a quiet, distraction free work environment
• Maintain reliable, high speed internet

Schedule:

• Minimum of 16 hours per week
• Maximum of 35 hours per week
• Shifts range between 9:00am – 9:00pm CST

• Shifts are available in 4-hour blocks
• Shift availability will vary from week to week based on business needs

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year

Weekly day range:

• Monday to Friday

Work setting:

• Remote

People with a criminal record are encouraged to apply

Location:

• Chicago, IL (Required)

Work Location: Remote