Job Description
A-Line Staffing is now hiring a Call Center Representative in Redlands, California. The all Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this all Center Representative position, please contact me at 412-790-5425or email me at shlaing@alinestaffing.com
Call Center RepresentativeCompensation
- The pay for this position is $17 per hour
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Call Center Representative Highlights
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this position is a 8 hour shift Mon-Fri between 8:00am and 8:00pm EDT
Call Center Representative Responsibilities
- Provide call center based technical support to store locations, vendors and staff.
- Serve as first level for troubleshooting of issues encountered in stores.
- Assure implementation based protocols are met.
- Render assistance for equipment troubleshooting and ensure deployment process adherence.
- Update Database regarding resolution of issues and techs progress while completing work with in the store.
Call Center Representative Requirements
- A minimum of 1 year work experience needed
- A Minimum of a High School Diploma or GED required
- Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills
- Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred
- Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary
If you think this Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!