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Form of workJob Description
Advance Services Inc. is looking for a Customer Service Representative for a well-known company based in the Fort Collins, CO area for over 55 years. If you are looking for a unique and fun position, this is the job for you.
Location: Fort Collins, CO
Hours: Full-time 1st Shift – Must be flexible availability
Pay: $18.00-$19.00
Job Responsibilities:
Responsible for primary contact with the company’s consumer inquiries, which include email, phone, chat, and written correspondence. Support includes the ability to provide technical information on all products, the ability to enter an order; resolve order status problems or questions; supply product information, to handle all consumer complaints to the satisfaction of the customer and company.
Job Duties:
• Handles calls, emails, chats, and written correspondence
• Maintains a high level of customer support by providing professional, knowledgeable, and courteous service at all times
• Providing a WOW Customer Service Experience
• Trains cross-functionally in Customer Service, to support all customer contacts if necessary
• Achieves and maintains Customer Service levels and KPI goals
• Strong written and verbal communication skills to team members, departments, and customer
Why work for Advance Services, Inc.
- Advance Services is for and about people; we are your employment specialists.
- Enjoy our easy application process.
- You NEVER pay a fee!
- Weekly pay.
- Fun Safety and attendance incentives.
- Health Benefits to keep you and your family healthy.
- Great Referral Incentives.
- Advance Services partners with the top companies in the area!
- Minimum Essential Coverage (MEC) plan
- MEC Enhanced
- Limited Medical Insurance
- Critical Illness Insurance
- Accident Insurance
- PTO
Apply for this job by clicking the apply button. You will be directed to our website, www.advanceservices.com
Please select a branch near you or call our office at 970-776-3295
Stop in and see our experienced, bilingual, and friendly staff today at 276 E. 29th Street, Loveland, CO 80538.
Advance Services is an equal-opportunity employer
