Cafe Manager

Cafe Manager (Medicine Creek Café)

Reports to: General Manager (Nisqually Markets)

About the Business

Medicine Creek Café is a mid-sized café (under 30 tables) open Wed-Mon from 7am until 2pm. We have built long-lasting relationships with our client base, and have loyal customers from several local communities as well as Joint Base Lewis-McChord. There are currently 8 front-of-house staff and a full kitchen staff, including a kitchen manager.

Summary of Position

·         The Café’s Manager is responsible for establishing and maintaining guest services and meeting or exceeding budget targets. The position is responsible for the various tasks involved in the overall operation of the Cafe, including measuring business trends, maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of merchandising and inventory control.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services.

·         Recruits, trains, develops and communicates with all staff as well as assesses performance on a regular basis.

·         Implements and maintains guest service standards.

·         Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.

·         Plans and assigns daily goals, tasks and assignments.

·         Ensures proper completion through follow-up. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.

·         Assists in adjusting strategies.

·         Maintains adherence to all company policies and procedures.

·         Manages all office tasks, including management of funds and media, receiving, inventory and payroll.

·         Manages annual budget and maintains appropriate margins.

·         Performs any other duties as assigned by General Manager.

Competencies

·         Problem Solving/Analysis.

·         Leadership.

·         Teamwork Orientation.

·         Customer/Client Focus.

·         Initiative.

·         Time Management.

·         Communication Proficiency.

·         Technical Capacity.

Supervisory Responsibility

·         This position manages all employees of the Cafe and is responsible for leadership of the employees within its business.

Physical Demands

·         While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

·         This job requires the employee to lift at least 25 pounds infrequently.

Position Type/Expected Hours of Work

·         This is a full-time position. Must be able to work weekends.

Required Education and Experience

·         Must be 21 years of age or older.

·         High School Diploma or equivalent.

·         5+ years of experience in a General Manager, Asst. Manager or Associate Manager position in a café, restaurant or similar business.

·         Strong verbal, written, and interpersonal communication skills.

·         Must be a highly motivated self-starter with strong leadership skills and a cheerful disposition.

·         Experience cash handling, merchandising, inventory control, scheduling of employees, P&L responsibility determining price margins and labor costing.

·         Computer literate with expertise in Microsoft Excel, Word, and Outlook.

Rate of Pay

·         $56,333-$69,765 per year (DOE).

Benefits

·         All full-time positions are eligible to receive the following: medical/dental/vision plan with employer contributions, 401k plan with employer match, supplemental life insurance, and tuition reimbursement. For other benefits that may be included with this position, please reach out to the MCEC Human Resources Department.

MCEC is Native hiring preference for enrolled members of the Nisqually Indian Tribe or other Federally recognized Indian Tribe. Please attach a copy of Tribal ID card with resume.