Café Crew Member

Job Title: Café Crew Member

Department: Career Empowerment Initiatives

Reports to: Manager, Community Cafe

Schedule: 7:30am-4pm, Monday - Friday (with possible weekend hours)

Job Level: 2, Entry

Status: Full-time, hourly, non-exempt

SUMMARY

The Foodlink Community Café launched in 2021 with a mission-driven, pay-what-you-can concept. It provides training opportunities for Foodlink’s culinary apprentices and delicious food for the public in downtown Rochester at the Central Library, regardless of any individual’s ability to pay. A Cafe Crew member ensures that the Community Café is a place that reflects Foodlink’s mission, vision and values through their work, behavior and communication with all stakeholders at the café.

The Café Crew Member will:

• Work closely with Café Supervisor modeling excellence in customer service, food safety, culinary quality and professionalism as a journeyman/woman to Fellows in their apprenticeship and summer youth workers at Café
• Contribute to the development of training opportunities, curriculum and menu design for the Cafe
• Support the daily operations at the café including; the preparation of high quality food, delivery of excellent customer service, and uncompromised food safety and cleanliness.
• Assist with transport of Fellows and products between Foodlink headquarters and the cafe daily
• Assist with POS system and inventory for daily operations
• Participate in Fellowship special events from guest chef instruction to field trips as needed
• Support Community Kitchen production and operations as needed
• Provide administrative support related to the café as needed

To be considered for this position a candidate must have:

• ServSafe Managers Certification
• A valid driver’s license with a good driving record, have access to a vehicle and be willing to travel within Foodlink’s 10 county service area as needed.
• The desire and skillset to work in a front-of-house environment
• The desire to train and mentor others

Preferred candidates will have:

• 1 + years experience in retail, food service and/or customer service as well as a people-first mentality.
• Ability to clearly communicate (speak, read and write proficiently) in English required. Ability to clearly communicate (speak, read and write proficiently) in Spanish a plus.
• Ability to communicate effectively, clearly, and with cultural competence
• Ability to occasionally work flexible hours, which may include evenings and/or weekends.
• Strong attention to detail and ability to solve practical problems under time constraints.
• Ability to organize, manage, and prioritize multiple tasks and responsibilities in order to complete work in a timely manner and within established deadlines.
• Experience with Windows-based software, including use of the internet and working understanding of Microsoft Office suite including Outlook, Word, Excel and Teams; Google suite
• Ability and willingness to learning new software programs, processes, and systems, with appropriate training

We are actively seeking diverse candidates for this position.

SALARY AND BENEFITS

This is a full time, year-round position, paid at $17.34-$20.46 per hour. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee is frequently required to use hands to handle equipment or feel items such as documents. The team member is required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. This position regularly requires the individual to lift objects weighing up to 50lbs.

Diversity, Equity, & Inclusion

Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others.

Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.

Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.

?Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission.

Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.