Cadillac Warranty Clerk

Jeff Wyler, has an extremely rare position open for a Warranty Clerk position with our family.

Pay $18 per hour

Must be able to work Full Time

Warranty Clerk Job Duties:

• Review all warranty claims and administer it with warranty awarded
• Coordinate with manager and prepare repair order for authorization as per warranty requirement
• Assist various departments and fulfill all warranty requirements
• Assist customers with all warranty service and prepare associate documents
• Monitor all customer inquiries and requests on all warranty issues
• Supervise all information and update database and prepare require filling documents
• Maintain knowledge on various warrant programs by active participation in education programs
• Ensure customer satisfaction and ensure compliance to all warranty specifications
• Evaluate databases and complete all data entry for warranty claims and filings
• Prepare and maintain all warranty documents according to distributor and manufacturer requirement
• Monitor defective products and withdraw specific batch of products if required
• Manage all warranty claims, resubmit claims of required and ensure appropriate action
• Monitor all body shop applications and monitor all outstanding applications
• Coordinate with account departments and settle all warranty claims
• Prepare documents for all warranty papers and mention repair order number and date of replacement
• Maintain records of customer details and warrantor references

Warranty Clerk Skills and Qualifications:

• High School Diploma or the equivalent
• Team oriented
• Flexible and focused on maintaining a high level of customer service
• Ability to read and comprehend instructions
• Professional personal appearance
• Excellent communication skills