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Audubon is currently seeking a CAD Support Technician 2 to join our team in our Houston, Texas Office. The CAD Support Technician 2 will be responsible for providing intermediate technical support to our CAD/CAE designers and engineers. Your experience will be to aid with the seamless operation of CAD software, CAD Standards, hardware, and infrastructure-related issues. This intermediate position is an excellent opportunity progress your CAD skills and gain hands-on experience in a dynamic engineering environment..
PRIMARY RESPONSIBILITIES:
EXPERIENCE AND SKILL REQUIREMENTS:
Equal Opportunity Employer/Veterans/Disabled
NO RECRUITERS PLEASE!
Working at Audubon
Client-focused. People-powered. Safety-driven.
The Audubon Family of Companies provides professional consulting solutions to the energy industry. For over 25 years, our proven reputation for operational excellence and dedication to client satisfaction has helped us become a leading service provider to some of the biggest names in oil and gas. Our team of over 1,000 of the country's top professionals can deliver a full range of consulting services, from EPCM to field solutions and operational support.
At Audubon we are always growing, though we never lose sight of our commitment to excellence. Our focus on flexibility and our demand for unsurpassed quality control over continue to guide our growth as they have since our inception. We realize that service goes beyond plugging in a professional skill set. Service means flexibility. Service means understanding and solving project challenges in dynamic environments. Service means communication. We pride ourselves on providing the service of the quality which allows us to implement efficient solutions that deliver immediate value and long-term returns.
Our dedication to people requires an equal dedication to safety. Our rigorous safety program helps us maintain a safe and incident-free work environment from the desktop to the pipeline trench. Our people drive the quality and efficiency that have established Audubon as a leader in the oil and gas industry - their growth and safety are at the core of our business.
Audubon is currently seeking a CAD Support Technician 2 to join our team in our Houston, Texas Office. The CAD Support Technician 2 will be responsible for providing intermediate technical support to our CAD/CAE designers and engineers. Your experience will be to aid with the seamless operation of CAD software, CAD Standards, hardware, and infrastructure-related issues. This intermediate position is an excellent opportunity progress your CAD skills and gain hands-on experience in a dynamic engineering environment..
PRIMARY RESPONSIBILITIES:
- Technical Support/CAD Helpdesk: Provide technical support to CAD users, resolving complex software and hardware issues, and offering innovative solutions. Resolve tickets via Audubon's CAD Helpdesk (ticketing system) in alignment with our SLA.
- Software Installation and Configuration: Maintain CAD software installations, configurations, and licensing for optimal performance and compliance.
- Troubleshooting: Diagnose and address intricate CAD software and hardware problems, ensuring minimal disruption to the workflow.
- Standards/User Training: Develop and deliver training to CAD users on company CAD standards, software features, shortcuts, and best practices.
- System Maintenance: Assist with routine maintenance of CAD workstations, including updates, patches, and hardware checks.
- License Management: Monitor and manage CAD software licenses, ensuring compliance and efficiency.
- Collaboration: Work closely with CAD designers and engineers to optimize their workflow and address their technical needs.
- Projects: Provide assistance to discipline champions on advanced CAD related initiatives. Develop CADWorx pipe specifications, with little oversight for use by the piping design team.
- Stay Informed: Stay updated on the latest CAD software developments and emerging technologies to provide proactive support.
EXPERIENCE AND SKILL REQUIREMENTS:
- Associate's degree in a related field or equivalent work experience
- Proven experience with supporting CAD software (e.g., AutoCAD, CADWorx, Navisworks).
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- In-depth knowledge of IT concepts, hardware, and networking
- Proven experience with developing CADWorx Pipe Specifications.
- Experience with support Laser Scan technology is a plus.
Equal Opportunity Employer/Veterans/Disabled
NO RECRUITERS PLEASE!
Working at Audubon
Client-focused. People-powered. Safety-driven.
The Audubon Family of Companies provides professional consulting solutions to the energy industry. For over 25 years, our proven reputation for operational excellence and dedication to client satisfaction has helped us become a leading service provider to some of the biggest names in oil and gas. Our team of over 1,000 of the country's top professionals can deliver a full range of consulting services, from EPCM to field solutions and operational support.
At Audubon we are always growing, though we never lose sight of our commitment to excellence. Our focus on flexibility and our demand for unsurpassed quality control over continue to guide our growth as they have since our inception. We realize that service goes beyond plugging in a professional skill set. Service means flexibility. Service means understanding and solving project challenges in dynamic environments. Service means communication. We pride ourselves on providing the service of the quality which allows us to implement efficient solutions that deliver immediate value and long-term returns.
Our dedication to people requires an equal dedication to safety. Our rigorous safety program helps us maintain a safe and incident-free work environment from the desktop to the pipeline trench. Our people drive the quality and efficiency that have established Audubon as a leader in the oil and gas industry - their growth and safety are at the core of our business.
