Cabela's Club Customer Service Outfitter

Get some sales, banking, and retail experience working for Capital One and Cabela's!!!

Job Description

Position Summary: Providing world class Customer Service while ensuring a pleasant and productive shopping experience for all customers. Product experts of the CLUB program by properly providing and, presenting customers with the benefits of becoming a CLUB Member while executing account servicing, and other CLUB processes from start to finish. Other responsibilities include:

• Acquiring and activating new members
• CLUB sales
• Customer experience
• Peer coaching and influencing
• Regulatory compliance

Ability to consistently exceed customer expectations and show commitment to Bass Pro Shops’ & Cabela’s Core Values.

Essential Functions:

• Supports a strong commitment to world class Customer Service and ensures a pleasant and productive shopping experience for all customers.
• Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
• Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
• Demonstrate products to customers.
• Knowledgeable of advertised sales.
• Responsible for helping meet metric goals and objectives for self and store.
• Responsible for keeping CLUB inventory accurate and keeping the CLUB Booth clean and organized.
• Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
• Provides daily feedback and reports in a timely and accurate manner.
• Provides peer coaching, recognition, and support as a CLUB advocate and representative.
• Providing service to all areas of the store based on business need.
• All other duties as assigned by leadership.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Are you at least 18 years old? You must be at least 18 to work here.
• Are you available both Saturday and Sundays? Both are required for this position.
• What hours and days are you available for work? (Must include Sat. and Sun. during store hours-Sun 10-7, Mon.-Sat. 9am-9pm)

Work Location: In person