Buyer/Procurement Specialist Hybrid/Remote - Entry Level

Procurement Specialist

Are you looking for the perfect opportunity to launch a fun and interesting career? This is your chance to enter the exciting biotech industry! BioProcure is a breakthrough procure-to-pay service company. We serve a client base of the most innovative biotech research companies and support them as they discover cutting-edge therapies to tackle the world’s most challenging health problems. By working at BioProcure, you become part of this important mission!

What you’ll do:

The Procurement Specialist processes orders using the HubSpot platform. This position reports to the Procurement Team Lead with a dotted line relationship to the Procurement Supervisor. This is a salaried, non‐exempt role with no direct reports.

Responsibilities include, but are not limited to:

• Deliver excellent customer service through the quality of order processing and prompt,
• professional communication with clients, vendors, and other BioProcure employees
• Owns end to end management of individual ticket/orders which includes timely research, follow up, and resolution in adherence with documented department processes and procedures
• Process tickets in compliance with documented client‐specific special instructions when appropriate
• Responsible for maintaining current and accurate status updates for all tickets
• Comply with client communication response time as per department policy
• Responsible for resolution of all assigned tickets
• Organize workload to ensure that the most important items are prioritized
• Develop and maintain relationships with clients and suppliers
• Proactively communicate with clients to clarify any order related questions before placing orders with suppliers
• Minimize client issues by proactively seeking assistance and guidance from teammates and department leaders
• Escalate complex or delayed client/vendor needs to Team Lead or Supervisor in a timely manner
• Partner with supplier sales reps to get special deals and discounted pricing on applicable orders
• Follow up with suppliers to confirm order delivery dates and pricing, and to obtain order confirmations as per department policy
• Utilize Prendio reporting functionality to perform client and/or vendor transactions
• Attend weekly huddles
• Beginner to Intermediate understanding of Prendio platform and/or additional purchasing platforms
• Execute responsibilities with accuracy and integrity

Qualifications:

• Experience with Microsoft Office, proficiency with Outlook required
• Excellent written and verbal communication skills
• The ability to prioritize and multi‐task in a fast‐paced/changing environment
• The ability to cooperate and work together as part of a team
• The ability to independently identify, research and resolve issues
• The ability to learn new programs and software applications
• The ability to be decisive, detail oriented, and highly accurate
• A dependable, flexible, and consistent team player with a positive attitude
• Professional demeanor and confidence interacting with clients, vendors, and all internal employees.
• Prior Customer Service Experience a plus
• Prior Purchasing experience a plus
• This is a position with unlimited growth potential. We can’t wait to see where you take us!
• This is a position with unlimited growth potential. We can’t wait to see where you take us!

This is a position with unlimited growth potential. We can’t wait to see where you take us!

Who we are:

At BioProcure, we believe that happy and fulfilled employees provide the best customer service. We’ve built a thriving company where people are valued and are encouraged to grow and contribute ideas. We love to promote from within, so we take pride in investing in our people and striving to help each of our employees reach their fullest potential.

Our Culture:

We take culture very seriously at BioProcure. We are always thinking of new and exciting ways to give back to our valued employees. We offer a competitive salary, outstanding benefits, a friendly work environment and plenty of opportunities to grow and advance in your career.

Benefits:

• Blue Cross Blue Shield Health Insurance – 100% of employee premiums paid
• BCBS Dental insurance – 100% of employee premiums paid
• VSP Vision Coverage
• Flexible Spending Account – Healthcare & Dependent Care
• Health Savings Account
• 401K/Roth 401k with generous company match
• Paid holidays
• Paid vacation
• Other benefits, including a complimentary subscription to the Calm app, pet insurance, legal assistance and more

Perks:

• 2 extra personal days a year
• Your birthday off
• Flexibility to work from home 1 or more days per week
• Standing Desks
• Regular catered lunches
• Work sponsored social clubs and activities
• Quarterly employee appreciation events
• Full kitchen stocked with snacks and coffee
• Unique and beautiful office space