Busy International Travel Agency Seeking Full-Time Office Assistant

Role responsibilities include but are not limited to:

• Basic administrative duties and daily assistance to client file management
• Answer and direct emails and phone calls, field potential and current clients, and set appointments
• Assist with logging expense receipts and client-related payments
• Organize and accurately maintain electronic and hard copy filing
• Provide excellent client support and address inquiries or issues promptly
• Perform other duties as assigned

Ideal Candidate Requirements:

• Strong customer service and communication skills as the position requires daily engagements with clients and vendors
• Possess good verbal and writing skills
• Detail oriented with problem solving ability is vital – able to resolve in-office or field questions in a timely manner
• Good analytical skills to effectively maintain updates to client files
• Must be able to take initiative and work independently as well as within the team
• At least one year of previous experience in administrative/customer service is preferred
• Google Workspace and MS Office proficiency
• An interest in travel and ability to speak Italian is a bonus but not required

Please note that this is not a remote position. The Office Assistant will be expected to work on-site at our office location.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person