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Form of work
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.
- Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.
- Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area; cleans (wipes) tables and seats.
- Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications.
- Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required.
- Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
- Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required.
- Maintains equipment as required in accordance with established guidelines and safety procedures.
- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures.
- Resolves service issues according to established guidelines.
- Prior customer service in a fast-paced environment preferred.
- Must be able to read, understand, and speak English.
- Excellent customer service/communication skills.
- Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
