Business Systems Analyst

Do something big and innovative! Stretch your creative muscles and work on big issues.  Since 1989, we have developed technology environments, applications, and tools by providing experienced teams to implement, enhance, and maintain our clients’ essential systems and applications.  Come join the Artech team! 

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Job Title         : Business Systems Analyst
Location         : Austin, TX (Hybrid)
Duration        : 12 months  (With Possible Extension)

Detailed Overview / Job Description:
Description
• Provides high quality customer service to both internal and external groups
• Experience with SAP HR payroll module is required
• Workday process and data knowledge, preferred
• Working with business users, payroll managers, and vendors to gather, define, and document functional requirements for SAP technical solutions
• Master data management and data audits
• Daily support of SAP HR on monitoring, testing, and performance issues
• Analyses and explains components of payroll processing
• Identifies, analyses, researches and resolves errors and discrepancies between Apple’s internal HR/Employee systems and the payroll system to ensure accurate system status prior to payroll processing
• Ensures all documentation is properly updated and supported according to company policies, procedures, regulatory practices and legal requirements
• Solves day-to-day operational problems of varied scope and complexity
• Supports global peers, acting as a back-up or additional resource for audits, error handling, and payroll processing in the AMR and EMEA regions
• Handling of confidential data and understanding of responsibility
Key Qualifications
• Technical knowledge of payroll systems and processes relevant to system functionality being supported: Apple Employee Systems, Kronos, ADP Global View Payroll, Payroll and relevant interfaces such as GL Postings, Stock, Benefits, Banking and other 3rd party
• Hands on experience with the SAP HR Payroll modules
• Workday process and integration with payroll system knowledge, preferred
• Support Global Payroll systems for technical defects, enhancements or regular maintenance for Payroll Operations/Processing teams on system issues
• Interfaces: Manual G2 creation for massive uploads and Maintain G2 configuration interface (internal and external)
• Functional payroll knowledge of US, CA, MX countries, preferred
• Create and update system issues tickets as needed, hold regular calls with IS&T, ADP and business partners to communicate & monitor issue closure
• Maintain and monitor Merlin/Kronos/TAP Tables per functional needs (i.e. new work schedules, new Jobs, new pay schedules, new Leaves, new Wage Types, etc)
• Participate in cross-functional testing by creating scenarios, executing test cases, help signing-off and moving changes to production
• Strong communication skills with different partners, internal & external
• Participate on customer focused, continuous improvement projects that enhance our customer experience and bring value
• Engage, react and find solutions under high-pressure environments
• Availability to work outside business hours to support payroll processing times
Education
Bachelor’s degree in Business Administration, Statistics, Software Engineering, Computer Science, or related field and/or at least 5 years of relevant experience.
Nitish Bose
973-933-4990
Nitish.Bose@artech.com