Business Project Manager

COMPANY OVERVIEW

The NBME® is an independent, not-for-profit organization that provides high-quality examinations for the health professions. Protection of the health of the public through state-of-the-art assessment of health professionals is the mission of the NBME®, along with a major commitment to research and development in evaluation and measurement. The NBME® was founded in 1915 because of the need for a voluntary, nationwide examination that medical licensing authorities could accept as the standard by which to judge candidates for medical licensure. Since that time, it has continued without interruption to provide high-quality examinations for this purpose and has become a model and a resource of international stature in testing methodologies and evaluation in medicine. Although the NBME®'s mission is centered on assessment of physicians, it encompasses the spectrum of health professionals along the continuum of education, training, and practice and includes research in evaluation as well as development of assessment instruments.

The NBME® has nearly 500 employees and is located in Philadelphia's University City neighborhood, home to some of the country's most esteemed universities, nonprofit research institutes, and research and teaching hospitals.

POSITION OVERVIEW

This position is responsible for production management and control and project management and delivery of examinations.  This position will lead the design and implementation of production routines to ensure product delivery and improve metrics in terms of cost and service. Although this is an individual contributor position, this position will  lead project teams to ensure delivery on time, within scope and on budget.

POSITION DUTIES

• Oversees execution of production tasks for existing examination products
• Serves as the first point of contact/liaises between cross-department stakeholders
• Collaborates with subject matter experts to ensure that all production activities are identified and tracked
• Identifies with subject matter experts opportunities to improve production processes and enhance the internal customer experience through voice of the customer feedback
• Accountable for on-time and on-budget project execution
• Serves as the first point of contact/liaises between project stakeholders and project team to ensure project success
• Collaborates with business analyst/project leader to assess and negotiate project scope against project goals
• Plans, prepares for and facilitates all project status meetings
• Manages resolution of project issues including proper escalation to project stakeholders
• Creates, executes, monitors and revises project plan to meet changing project requirements and resources
• Manages project procurement (products and services required by third parties) and consults resources as needed
• Ensure mitigation strategies are in place
• Manages the NBME® Test Design process and documents the outcome of test design meetings
• Identifies project and production resource requirements and timelines and negotiates with appropriate NBME® units on resource availability and allocation for existing and future initiatives
• Plans for new product implementations by participating in planning meeting for prototyping and pilot projects and subsequent production implementation
• Serves as the first point of contact/liaises between cross-department stakeholders
• Collaborates with subject matter experts to ensure that all production activities are identified and tracked
• With project team, develops and manages the cross-departmental implementation plan

DELIVERABLES:

• Master production schedule
• Project Plans
• Documentation of Status and Lessons Learned Meetings
• Effective relationships with stakeholders throughout NBME®
• Project and production reports, indicating achievement of project objectives and production goals
• Resource planning and assignments
• Test design specifications

REQUIREMENTS

Experience, Skills, and Abilities

• Eight (8) or more years of business operations experience, with significant experience in project management and process redesign and process monitoring.
• Familiarity with process improvement methods, lean techniques and tools (e.g. fast cycle improvement methodology). 
• Demonstrated knowledge and experience using quantitative tools for idea generation and problem solving. 
• Experience using process mapping methods. (e.g. critical path analysis, work-flow, etc.) desired. 
• Management and/or team leadership skills.
• Exceptional Problem solving, analytical and organization skills with detail oriented attitude
• Ability to effectively manage multiple assignments concurrently.80
• Strong interpersonal skills and demonstrated track record of superior customer service.
• Expertise in project management tools (e.g., MS Project)
• Excellent verbal and written communication skills

Education/Certifications/Training

• Bachelor's Degree - Advanced Degree is desirable
• PMP and/or APICS certification(s) strongly desired; Six Sigma training or certification is a plus

NBME®® offers a rewarding work environment, a competitive salary, and outstanding benefits. Please submit an application that includes your resume and cover letter.

NBME® is an EEO employer as defined by the EEOC.