Business Process Professional Ii

Facilitate implementation, with limited supervision, of process or technology improvement opportunities by managing BPO projects including but not limited to:

collaborate with project sponsors and project teams to define scope

develop project schedules and gather business requirements

establish project team roles and responsibilities

monitor progress for delivery of tasks

develop and execute project communication plans

Collaborate with business partners to identify, document and develop requirements on new backlog tasks for existing software applications. Participate in roadmap development.

Perform Business Process reviews, make recommendations for improvements and/or changes to resolve deficiencies.

Analyze effectiveness and efficiency of systems and develop strategies for improvement of Business Processes.

Use analysis of Business Process, user requirements and technology capabilities to identify reporting solutions to enhance capabilities.

Build business intelligence analyses with limited supervision from IT, BPO or business subject matter expert (SME).

Assist with identifying and implementing data governance solutions.

Develop strong working relationships with business partners, IT stakeholders, consultants and vendors, to achieve success on initiatives.

Collaborate with management, other departments or segments, customers and vendors to streamline internal processes and support implementation of technology solutions.

Bachelor's Degree in Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:

Experience in business or process analysis and/or project management.

Experience researching, analyzing and composing reports, procedures, forms and correspondence.

None required

Skills in: use and function of office equipment including computers and applicable software.

Skills in: communicating effectively in writing and verbally.

Skills in: conducting meetings, developing and presenting information to individuals and groups.

Skills in: self-motivating and self-directing; adapting quickly to new or changing responsibilities.

Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.

Skills in: managing and prioritizing multiple assignments with competing deadlines.

Ability to: work collaboratively with a wide variety of people, including leaders, peers, customers, vendors and other stakeholders.

Ability to: negotiate, resolve conflicts and build commitment.

Ability to: communicate technical topics to non-technical users.

Ability to: proactively identify and propose value additive initiatives.

Ability to: apply an understanding of economic concepts and business drivers.

Ability to: identify, research, evaluate and prioritize problems and develop recommendations for appropriate action.

Ability to: work under stressful conditions and time constraints; adjusting to respond to changing circumstances.

None required

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

Walking: Moving about on foot (Frequently)

Sitting: Remaining in a seated position (Constantly)

Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

Climbing: Ladders, Stairs (Occasionally)

Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

Crawling: Moving about on the hands and arms in any direction (Occasionally)

Reaching: Extending hands and arms in any direction (Constantly)

Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

Hearing: Perceiving the nature of sound by the ear (Frequently)

Tasting/Smelling: (Occasionally)

Near Vision: Clarity of vision at 20 inches or less (Constantly)

Far Vision: Clarity of vision at 20 feet for more (Frequently)

Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

Vision: Color - The ability to identify and distinguish colors (Constantly)

Employee is subject to inside environmental conditions

Well lighted, climate controlled areas (Constantly)

Frequent repetitive motion (Constantly)

CRT (Computer Monitor(s)) (Constantly)

Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license