Business Process Manager

 
BUSINESS PROCESS MANAGER
 Job Title: Business Process Manager

Location: Dayton, OH  
Infinite Management Solutions, LLC is a woman and veteran owned business that focuses on delivering results by providing innovative solutions to challenge the status quo.  We have over 75 years of combined experience and are dedicated to solving complex business problems. Our staff embody Professionalism, Integrity, and Excellence while achieving each customer's desired outcome.  We consistently deliver high quality results on time and in the most cost-effective manner.  Our focus on continuous improvement and growth keeps us ahead of competitors.  We are professional problem solvers.  We improve the world of our customers and help them accelerate change by ensuring effective and flexible operations, streamlining processes, developing customer centric communications, and enabling data-driven decisions.

Job Summary:    

Infinite Management Solutions (IMS) is currently seeking a skilled Business Process Manager to support its client delivery team.  This individual will analyze, improve upon, and recommend new BUSINESS PROCESSes to optimize organizational efficiency and results.

Responsibilities:

• Collects and analyzes data to research BUSINESS PROCESSes and monitor changing market conditions
• Confers with personnel to determine scope of work and impact of current BUSINESS PROCESSes on their work efficiency
• Analyzes current BUSINESS PROCESSes to identify and eliminate defects in BUSINESS PROCESSes and improves quality in service delivery
• Strategizes business solutions and improvements implementation in conjunction with solutions teams, technical partners and affected parties
• Develops, tests, and implements new systems to improve efficiency, profitability, and performance
• Solves process-related challenges and drafts and updates policies and processes to achieve the organization’s long-term business goals
• Participates in business strategy discussions and works with cross-functional teams to identify and achieve KPI’s and eliminate waste and hindrances to business efficiency
• Maintains, evaluates, and improves BUSINESS PROCESSes in coordination with stakeholder departments and business partners.
• Drives, empowers, and influences the adoption and usage of new BUSINESS PROCESSes and improvements by departments and business partners impacted by process changes
• Facilitates change management and business transition initiatives which may impact current BUSINESS PROCESSes
• Advises and coaches BUSINESS PROCESS teams on issues arising from implementation and resolves escalated issues
• Communicates with internal and external vendors of critical BUSINESS PROCESS tools and solutions
• Documents, forecasts, and reports on BUSINESS PROCESS changes and improvements
• Tracks, analyzes, and reviews data from implemented solutions to determine effectiveness, outstanding pain points, and continuous improvement

Required Skills:

• Exceptional leadership, collaboration, and communication skills
• Outstanding analytical and problem-solving skills
• Excellent time management and proven success meeting deadlines
• Strong attention to detail and organization
• Proficiency in business management software and Microsoft Office: Word, Excel, PowerPoint, Outlook, Visio, SharePoint, etc.

Qualifications:

• Bachelor’s degree or graduate level degree in business administration, management, or related field
• 5 years' experience as Process Manager, Project Manager or similar role
• Lean Six Sigma Certification highly preferred
• Meets U.S. citizenship and work eligibility requirements for federal contractors
• Must possess or be able to obtain a Department of Defense (DOD) Secret level clearance, if required

Infinite Management Solutions, LLC (IMS) provides best in class Business Solutions and Strategic Planning Services. Our team has been at the forefront of strategy and technology for more than 50 years in the government and commercial industry. Today, our company provides Lean Six Sigma, Strategic Assessment, Executive Team Coaching, Continuous Process Improvement, Project Management, and Quality Assurance services to corporations, government, and not-for-profits. IMS partners with public and private sector clients to solve their most difficult challenges through a combination of staff-augmentation, program management, consulting, technology, systems engineering, and innovation. IMS’s dedication to excellence and our commitment to customer satisfaction is priority. We believe in our vision wholeheartedly and set an example for outstanding customer service. IMS was established on the core strength of “Professionalism, Integrity, Excellence, Diversity, and Community”.

Infinite Management Solutions, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and 100% woman owned company and an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. We encourage Veterans to join our team.

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision. The employee must occasionally lift or move up to 25 pounds. Employee may be required to stand and walk for several hours performing various job-related duties.   

This position description reflects IMS's assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. 
• Please view Equal Employment Opportunity Posters provided by OFCCP here https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm 

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