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Form of workJob Description
The Business Operations Specialist is responsible for supporting diverse projects and other activities and maintaining exceptional customer service and organization.
Primary Responsibilities:
- Maintain and assist in the creation of content for internal and external communications.
- Respond to internal and external customer requests as needed.
- Identify customer needs and collaborate with internal NCMS departments.
- Maintain project information, collect and maintain data files/folders, develop presentations. Provide project meeting support as needed, including preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
- Complete proposal audits including financial review, content research, and compliance checks.
- Become trained and proficient in specified core functions within the organization.
- Perform other duties as requested.
Requirements:
- Degree in Business Administration, Science/Technology/Engineering or related field or a minimum 5 years’ experience in an administrative role with customer service and/or technology focus.
- Strong preference given to candidates who have former governments and/or military experience.
- Microsoft Office 365 experience.
- SharePoint functional knowledge.
- Effective communicator in written and oral formats.
- Demonstrated high level of organization and attention to detail.
- Demonstrated ability to develop and deliver suggestions for process improvements.
- Demonstrated customer service excellence.
The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.
NCMS enables world-class member companies to work effectively with other members on new opportunities – bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.
NCMS enables world-class member companies to work effectively with other members on new opportunities – bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.
