Location: Davidson County
Last Day to Apply: Apr 1 , 2024
Business Unit: Information Technology
Job Family: Finance and Administration
Job Opening ID: 56192
Job Information
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, BUSINESS SOLUTIONS DELIVERY DIVISION, DAVIDSON COUNTY
This position requires CJIS fingerprints. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
This position is designed as Hybrid.
Qualifications
Summary
Responsibilities
- Troubleshoots, diagnoses, and resolves problems/issues within the Business Intelligence solution environment.
- Assists in the investigation of data anomalies as identified by users.
Processing Information:
- Validates and tests solutions to ensure the business requirements are met.
- Validates report results to ensure customer requirements are met.
- Researches, analyzes, and reports on information from a variety of sources.
Analyzing Data or Information:
- Assists in the analysis of source systems and development of a logical/business data model to determine the reporting capability for available data.
- Develops an understanding of pertinent data models and corresponding business processes in order to fulfill customer requests for maintenance, support, and enhancements.
- Integrates multiple disparate processes to address short and long-term business needs.
Getting Information:
- Gathers and identifies the information available from various source systems.
Interacting with Computers:
- Implements Extract Transform Load (ETL) solutions using BUSINESS INTELLIGENCE data ETL tools.
- Codes solutions using appropriate computer programming language.
- Generates standard or custom reports summarizing business data for review by executives, managers, clients, and other stakeholders.
- Develops queries for validation of work outputs and source system confirmation.
- Implements reporting solutions using BUSINESS INTELLIGENCE data presentation tools.
- Assists in tuning Extract Transform Load (ETL) processes and reporting queries to maximize performance.
- Develops reports based on customer requirements.
- Maintains the security model for BUSINESS INTELLIGENCE solutions to prevent unauthorized access.
- Designs reports based on customer requirements.
- Develops Business Intelligence reporting components within existing BUSINESS INTELLIGENCE and reporting platforms in support of strategic initiatives.
Updating and Using Relevant Knowledge:
- Understands BUSINESS INTELLIGENCE concepts and methodologies.
Estimating the Quantifiable Characteristics of Products, Events, or Information:
- Estimates work plan tasks.
Monitor Processes, Materials, or Surroundings:
- Monitors the data warehouse and business systems performance and integrity.
Documenting/Recording Information:
- Documents use cases to ensure the Business Intelligence solution meets the business requirements.
- Documents business flows for new and existing systems ensuring long-term maintainability.
Evaluating Information to Determine Compliance with Standards:
- Follows proper configuration management and change controls to promote system stability and to provide an audit trail of modifications.
- Evaluates requests from problem management tracking system.
Coaching and Developing Others:
- Provides assistance to business users in the generation of ad hoc reports.
Competencies
- Technical Learning
- Intellectual Horsepower
- Problem Solving
- Learning on the Fly
- Customer Focus
- Perseverance
- Functional Technical Competency
Knowledge:
- Knowledge of Query Languages
- Knowledge of Data Analysis
- Knowledge of Programming Languages
- Knowledge of Office Automation Software
- Knowledge of Basic Grid/Graph Report Development
- Knowledge of Extract Transform and Load (ETL) Concepts
- Knowledge of Business Intelligence Concepts
Skills:
- Critical Thinking
- Troubleshooting
- Complex Problem Solving
- Writing
- Reading Comprehension
- Active Listening
- Systems Analysis
- Programming
- Judgment and Decision Making
- Speaking
- Time management
Abilities:
- Mathematical Reasoning
- Inductive Reasoning
- Written Expression
- Oral Comprehension
- Written Comprehension
- Deductive Reasoning
- Information Ordering
- Oral Expression
- Visualization
- Problem Sensitivity
- Perceptual Speed
- Speed of Closure
Tools & Equipment
- Personal Computer
- Telephone
- Fax Machine
- Printer
- Copy Machine
- Scanner
- Mobile Devices
- Projector/Audio-Video Equipment