Business Develpment Manager

Overview:
Our client, a leader in innovative home solutions, is seeking a dynamic and results-driven Business Development Manager. This role is pivotal in expanding our market reach, enhancing dealer networks, and elevating customer satisfaction. We are looking for a proactive individual who builds relationships and is adept at leveraging technology to drive business growth.
Key Responsibilities:

• Strategically expand the Dealer Network by identifying and engaging with top-tier Kitchen & Bath Designers, Cabinet Shops, Architects, and Builders.
• Maintain active and meaningful communication with existing dealers and customers to gather valuable feedback, secure endorsements, and curate compelling content (including images and reviews) for our digital platforms.
• Master key operational tools such as Sales Spreadsheet (Excel), Zendesk (CRM), and other integrated systems to support our advanced customer database and order processing. Serve as a critical backup to our lead customer service executive.
• Utilize in-depth product knowledge to troubleshoot and resolve technical issues encountered by customers in real-time.
• Act as a liaison to customer/dealer base, Product Representatives, and Distributors (such as HDL), facilitating seamless interactions and transactions.
• Forge new partnerships with large cabinet companies -Original Equipment Manufacturers (OEMs), integrating into their product lines and designing custom cabinet solutions to accommodate our products.
• Collaborate closely with the Marketing Director to produce innovative and impactful marketing materials and social media content.

Required Skills:

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Proven experience in sales and customer service.
• Exceptional relationship-building capabilities.
• Effective phone communication skills, with a focus on tele-sales.
• Comprehensive understanding and practical knowledge of social media platforms (LinkedIn, Pinterest, Instagram, Facebook, YouTube).

Desirable Qualities:

• Innovator and strategic thinker.
• Strong problem-solving skills and technical acumen.
• Outstanding organizational and time management abilities.
• Familiarity and desire to work with the cabinet design industry.
• Excellent verbal and written communication skills.
• A passion for driving business growth through customer engagement and network expansion.

Join the team and be part of a forward-thinking company dedicated to revolutionizing home solutions. In the role of Business Development Manager, your role will be instrumental in shaping the dealer network and enhancing customer relationships, propelling us toward new heights of success.