Business Analyst

LMI is a government consulting firm dedicated to advancing the management of government. We operate free of political and commercial bias, and we gauge our success by the mission outcomes we enable our government clients to achieve. Our clients value our objectivity, deep government IQ, and expertise in logistics, analytics, information technology, and management consulting. We seek talented, hardworking people who share our passion for public service and want to join us in solving the most pressing challenges in government management.

LMI is seeking an experienced Business Analystwith federal consulting experience to support modernizing the NASA’s Science Mission Directorate business operations. This business transformation position is located at NASA Headquarters in Washington D.C. Candidates must be able to pass background checks and/or obtain a public trust security clearance if needed.

This role includes working collaboratively as part of a team supporting the business operations of a mission-critical science division.  Position requires executing a wide variety of standard federal business operations while supporting the directorate’s goal of building a modern federal business operation through leveraging tools, technologies, innovation best practices.  The Business Analyst demonstrates critical thinking, builds relationships and upholds the highest standard of ethical behavior. 

• Support Business Transformation initiatives:
  • Coordinate with functional stakeholders to gather business requirements 
  • Translate business requirements into technical specifications to support solution development  
  • Develop and maintain standard operating procedures for processes and procedures.
  • Develop and maintain Power BI dashboards for metrics and reporting.
  • Support digital and business process harmonization and standardization to align with the new business operating model and leverage digital and analytics proficiency to support designing a superior customer experience.
  • Assist with knowledge transfer, including identification and development of necessary communication/change management tools and products for the HR enterprise team
  • Develop documentation and knowledge articles 
  • Support project management, quality management, planning, and communication activities
• Write purchase requisitions for the division, manage the division’s travel and internal training budget allocations, and other resources activities. Work with divisions on phasing plans and variance reporting.
• Work with HR and Administrative Officers to process Interagency Personnel Agreements (IPAs).
• Work with Resource Management Division on Interagency Agency Agreements and related functions.
• Manage the division’s workforce model (both civil servant and contractors), and track workforce metrics for weekly, monthly, and annual reporting, and maintain databases.
• Process and navigate onboarding and off boarding processes with facilities, HR, and IT; to include IT seats provisioning and decommissioning, office and workspace logistics management, and personnel onboarding and off boarding checklists. 
• Coordinate the division’s award processes with the Agency and Directorate processes.

Minimum:

• Bachelor’s degree in Business, IT, or other related field, with 3+ years of work experience
• Change management, project coordination and scheduling, or areas or experiences that lend themselves to complex processes with multiple steps that require attention to detail
• Innovation mindset to support customer with developing new, more efficient business and analytics solutions
• Excellent interpersonal communication skills and ability to build relationships with colleagues across business lines and levels
• Strong customer service orientation, able to receive multiple requests from all levels of the organization (executive management to front line personnel)
• Ability to manage time to address evolving priorities
• Comfortable working on teams, and able to build and nurture relationships
• Analytical and strategic thinking skills – systems thinker
• Operate with curiosity, challenge traditional approaches, and incorporate diverse perspectives
• Ability to manage ambiguity and push through business challenges
• Drive results and demonstrate a strong sense of accountability and follow through
• Proficiency using or ability to learn processes mapping tools like Microsoft Vizio
• Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and SharePoint
• Able to learn Power BI, Access, SharePoint, Power Automate, Power Apps, VBA, if not already known.

Preferred:

• Experience with or strong interest in generative AI capabilities for business operations and analytics solutions