Building and Zoning Supervisor

Salary : $52,735.00 - $83,295.00 Annually
Location : 400 W. Market Street Greensboro, NC
Job Type: Full Time
Job Number: 03202
Department: Inspections
Opening Date: 12/08/2023
Closing Date: 12/25/2023 11:59 PM Eastern
Description
GENERAL STATEMENT OF DUTIES
Under general supervision, serves in a lead role as the Building and Zoning Supervisor for the County's Plans and Permits Section of the Inspections Department. Reviews and submits residential plans for all residential construction. Duties also include the billing and acceptance of payments, verifying zoning compliance and issuance of all residential permits. The position requires the exercise of some independent judgment and attention to detail to ensure the accuracy of data compiled and records prepared. In the absence of the Plans and Permits Chief, duties and responsibilities may be assigned as necessary. Reports to the Plans and Permits Chief.
DISTINGUISHING FEATURES OF THE CLASS
This position supervises and provides guidance to commercial permit specialists and Building and Zoning technicians. An employee in this class is responsible for initiating the residential plans process and preliminary platting for residential construction. The primary purpose of the position is to provide guidance and assistance to contractors, homeowners, and the general public concerning development ordinance regulations and building code as it relates to permitting. The position is responsible for a wide array of technical research involving zoning, subdivision regulations, and land development activity and is responsible for approving and issuing all residential permits. Duties and responsibilities would apply to satellite offices, if applicable. This classification's work assignment in platting and plans submission requires a broader understanding of zoning and subdivision ordinances. Emphasis of the work is on finality of actions related to actions of residential planning and instigating the platting process. Direct public contact is an essential duty. In the absence of the Plans and Permits Chief, Senior Building Zoning Technicians may assume all or some of the duties and responsibilities of the Planning and Permits Chief. Work activities are supervised by the Plans and Permit Chief. Work is reviewed periodically through direct observation, periodic examination of completed work, and conducting post-service evaluations on service provided.
Examples of Duties
EXAMPLES OF DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include, but are not limited to:

• Supervises the commercial permit specialists and Building and Zoning technicians including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.
• Approves and issues required permits for building, electrical, fuel piping, gas logs, mechanical, and plumbing by reviewing submitted application and enters information into permitting software.
• Issues commercial and residential permits and gives out customer copies.
• Explains to customer what they are signing.
• Provides copy of approved plans and permit cards to customers.
• Receives and reviews Environmental Health applications for zoning, number of bedrooms, and required setbacks.
• Assists and helps develop Standard Operating Procedures for existing and proposed processes.
• Assists and helps coordinate the training of new Building and Zoning Technicians.
• Enters information into permit system to ensure proper scheduling of inspections.
• Handles customer escalations to resolution.
• Maintains files, records and other materials to document activities and support program informational needs; files and retrieves material, as necessary.
• Researches necessary property information by reviewing plat books, tax records, deed records, GIS, and other County data.
• Verifies number of structures on property, verifies jurisdictions (e.g., towns), and identifies County's role in development.
• Assists citizens in need of Manufactured Home permit applications and processing associated applications for Environmental Health.
• Reviews applications for building permits, determines scope of exact nature of work to be done, verifies status of contractor's state license, and verifies contractor's compliance with worker's compensation.
• Works with citizens to issue required building permits, as well as other required permits, works with contractors to issue building, plumbing, electrical, fuel piping, gas logs, and mechanical permits.
• Works with owner/agents to issue sign, swimming pool and other specialty permits; acquires required approvals from town where the county issues permits and performs inspections.
• Assists in public utilities verification of water connections prior to obtaining a building permit and/or plumbing permit and charges general contractors doing residential work an NCRF fee (building recovery fee charged for contractor defaults).
• Politely greets citizens, receives and responds to building inspection requests, questions, and fees. Receives calls from subcontractors to issue residential and commercial trade permits.
• Schedules building inspections, work with online building permit applications, issues certificates of occupancy, and provides clerical and administrative support for the department.
• Receives construction/architectural plans, plot plans, correspondence, permit applications, deeds, maps, etc.
• Assists the Plans and Permits Chief in preparing monthly reports mandated by the U.S. Department of Commerce, and U.S. Census Bureau and annual reports required by the jurisdictions we contract for services.
• Refers to policy and procedure manuals, computer manuals, codes/laws/regulations, zoning ordinances, County maps, improvement permits, authorization to construct, Town Development Clearance Certificates, etc.
• Operates a variety of office equipment, including computers, copier, telephones, calculators, fax machine, and cashiering hardware.
• Uses clerical and computer supplies, measuring and testing devices, and engineer scale.
• Interacts and communicates with the immediate supervisor, other County department employees, co-workers, home/property owners, contractors, architects, engineers, developers, County personnel, various outside professionals and agencies, municipalities, and the general public.
• Updates contractor computer files with license status, document permits issued with appropriate copies, and refers specific building code questions to plan reviewer.
• Balances daily cashier activity report and delivers checks and cash to tax department for deposit.

RECRUITMENT STANDARDS
Knowledge, Skills and Abilities:
Knowledge of:

• Building inspections process to determine action needed for routine permit requests.
• General County and State codes and laws sufficient to explain process or procedures to the public and customers.
• The scope of information requirements needed by field inspectors to complete an inspection of a building structure and the actions to be completed in the construction and inspection process before utilities can be activated and a Certificate of Occupancy (CO) issued.
• Minimum construction requirements for inspections of pools, buildings, signs, etc.
• State of North Carolina code requirements for permits.
• Basic math sufficient to perform general mathematical calculations of permit fees or reconcile billing accounts.
• Research and understand Zoning maps, tax maps, plat books, and deeds.
• Environmental health applications and required procedures.

Skills in:

• Listening, attentiveness, and interpersonal communications required to obtain and/or provide information to customers.
• General computer skills for PC use and data entry sufficient to create permit applications and schedule inspections.
• Organizing work tasks for self and staff.
• Independent judgment in setting priorities.
• Excellent communication skills.
• Accuracy/attention to detail.
• Organization/time management/flexibility.

Typical Qualifications
Minimum Qualifications:
Graduation from high school or GED and four years of experience in permits issuance, inspections, or similar activity. Demonstrated experience in a supervisory or lead role.
Preferred Qualifications:
Law administration course; Notary; NC Property Mappers Association Mapping Course; Microsoft Office proficiency
Supplemental Information
PHYSICAL DEMANDS AND WORK CONDITIONS

• Sits, walks, stands, climbs, kneels during a workday. Must be able to physically perform the basic life support functions of walking, fingering, grasping, talking, and hearing. Periodically, may be required to lift up to 10 pounds.
• Must have the visual acuity to record observations, to read and analyze, to prepare data and figures; and to access and enter information into computer.
• Employee works in normal office environment.

Driving is Essential
Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. This checklist can provide additional detailed information on which to base various personnel actions and can assist management in making legally defensible personnel decisions.
We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability.
01
Please select the highest level of education you have achieved:

• No high school
• High school or GED
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree or higher

02
How many years of experience do you have in permits issuance, inspections, or similar activity? (Must be detailed in application.)

• Less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 or more years

03
How many years of lead role or supervisory experience do you have? (Must be detailed in application.)

• Less than 1 year
• 1 to less than 3 years
• 3 to less than 5 years
• 5 or more years

04
Do you have a valid NC Driver's License, or the ability to obtain one?

• Yes
• No

05
In which of the following have you completed? Check all that apply and add its information to the Certificates and Licenses section of your application.

• Law administration course
• Notary
• NC Property Mappers Association Mapping Course
• I do not have one of these.

Required Question