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Form of workJob Description
Rite Rug has been one of the top, privately owned flooring companies, since 1934! We are looking for a motivated, detail oriented, Account Manager to join our team! If you are looking for a company where you are part of family, then Rite Rug is the place for you!
Responsible for providing sales support and ensuring the satisfaction of the assigned builder accounts. Act as point of contact between builder, installer and internal staff; working with those parties to provide solutions and interventions to ensure a smooth job completion. Serve as a company representative on account concerns therefore requiring a familiarity with Riterugs company culture, service model and practice.
Showcase company culture and service model as the point of contact for your assigned builder accounts
Address concerns/issues and develop satisfying solutions to continue to deliver excellent and timely service
Communicate with client any change in business or production that will impact commitments
Provide discretion of how to fix occupied repairs and assign responsibility of costs for those repairs
Continuously build and maintain business alliances and partnerships to facilitate growth and success of the company
Maintain status of jobs
Provide quick and efficient correspondence
Experience and Proficiency Requirements:
Flooring Industry Knowledge & Exposure a Plus!
Working knowledge of RFMS ( a plus, but not required)
Self-Starter
Adaptive to Change
Priority Driven
Results Oriented
Superior Interpersonal Skills
Able to Navigate Difficult Situations
Ability to handle stress with a positive and professional attitude
#ZR
From a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer.
Over 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts.
