Budtender/Retail Associate

About Sweet Dirt

Founded in 2015 by a Maine-based husband and wife team, Sweet Dirt has some of the cleanest, high-quality cannabis that you will find anywhere. We grow in living soil, rich in organic matter and beneficial microbes, and with clean water – the way nature intended. In addition to our premium flower strains, pre-rolls, concentrates, edibles, and beverages, we offer a carefully curated collection of products from like-minded growers.

Our mission is to be Maine’s recognized source for organic, clean label, and sustainable cannabis. Our vision is to be an engine for growth and change in Maine: championing organic growing practices and elevating the cannabis conversation and buying experience.

Sweet Dirt’s success comes from great products and great people. From cultivation to processing to sales and service, every department has an all-star team of thinkers and doers. Our team challenges themselves, and one another, to be the best.

Job Summary

Sweet Dirt is looking to employ knowledgeable and experienced Budtenders on a part-time or full-time basis in its Portland Retail Store to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns.

Our Budtenders are responsible for helping guests, checking them out, cash handling and customer service. They must possess the ability to listen well and communicate effectively with various audiences. As a Budtender, you must possess a deep understanding of the products and answer any question regarding strain type and use of product. The company is willing to train the canna-curious; novice cannabis users are encouraged to apply. A strong customer-centric mindset is preferred for all applicants.

To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.

Retail Associates report to the Retail Store Manager.

Duties & Responsibilities:

• Welcoming customers and creating a friendly and welcoming environment
• Listening to customers' needs and questions
• Providing accurate information about various cannabis strains, edibles, extracts, and other products
• Assisting customers in choosing the right product according to their preferences and needs
• Maintaining a clean and organized dispensary or retail store
• Adhering to all state regulations and company policies
• Maintain product knowledge.
• Ensure the sales floor is properly stocked and the presence of the store is well maintained.
• Accurately use and maintain the Point of Sale (POS) systems Cannabis 365 and METRC
• Correct cash handling and discount application
• Verifying proper paperwork, documentation and ID for patients and guests
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies, procedures, and regulations.
• Responsible for completion and renewal of regulated/mandatory trainings and certifications
• Other duties as assigned by the Management Team

Skills & Abilities:

• Demonstrated English verbal and written skills.
• Exceptional Customer Service skills
• Desire to learn about our products and cannabis.
• Knowledge of basic computer skills; Point of Sale software and cash management.
• Strong attention to detail and a team-player mentality
• Fun attitude and strong work ethic
• Ability to work in a team and adapt to changing environments
• Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
• Familiarity with/ ability to learn Office 365, METRC and MS Dynamics

Education and Experience:

• High school diploma or equivalent
• Must be at least 21 years old
• 2+ years Customer service experience
• Experience working in a dispensary or retail cannabis store strongly preferred.
• Candidates who possess an IIC issued by Maine's Office of Marijuana Policy are strongly preferred.
• Must be able to pass background check.

Sweet Dirt offers a competitive salary and a sign on bonus of $500 if you have a valid IIC card. The comprehensive benefits package includes medical, dental and vision insurance, disability insurance, employee assistance program, employee discount, and PTO.

If you are passionate about cannabis and want to help customers find the right product for their needs, then this might be the job for you!

If interested, please email your resume to jobs@sweetdirt.com

At Sweet Dirt, we are proud to be an equal opportunity employer. We believe that to truly innovate we need all perspectives and an inclusive world is built from a supportive environment. Here all applicants will receive equal consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, age, gender identity, national origin, status as a veteran, and basis of disability or any other federal, state or local protected class.

Recruitment & Staffing Agencies:Sweet Dirt and its affiliated companies (collectively, “NEK Holdings, LLC) do not accept unsolicited resumes from any source other than candidates.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person