Bud Tender/Sales Associate - Holly

Rise to the top of our sales squad with your cannabis and product knowledge. Cash tips paid out daily, health benefits, 401k options and PTO! No cannabis experience needed to apply! Plus in-store snacks and employee discount!

ESSENTIAL DUTIES and/or RESPONSIBILITIES:

• Execute LightShade selling standards to meet team and individual sales goals and metrics
• Responsible for driving sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Model best-in-class service experience that consistently exceeds our customer’s expectations
• Inspire customer confidence and create loyalty to our service
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Accountable for accurately utilizing LightShade Labs Point of Sale system
• Offer customers the complete solution (i.e. concentrates and a vape pen. or shake and the magic butter machine).
• Utilize MJ Freeway to process orders.
• Daily opening and closing duties. (See daily checklist)
• Updating Weed Maps Menu.
• Identify marketing opportunities to forward to Social Media.
• The engaging customer immediately upon entering the dispensary.
• Maintain accurate tendering of change and monies.
• Verify Till at $300 in the morning and at the end of every shift.
• Perform nightly drops on assigned till.
• Maintain cleanliness of not only the selling bays but the store as a whole. This includes restrooms, break areas, reception areas, and parking lot.
• Communicate with Store Management/Supervisors immediately about challenges. Do not assume that “someone else” has already done it.
• Other duties as assigned by the Management Team.
• Verify the ID of every customer every time. We perform a second check of ID’s to make sure that no one has “slipped” into the dispensary to illegally purchase.
• Verify identification for valid AGE and EXPIRATION. No vertical Colorado ID’s can be accepted.

Must be able to obtain a Industry badge through the Medical Marijuana Enforcement Division.

KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES:

• Exceptional customer service skills
• Desire to learn about our products in order to assist customers
• Knowledge of basic computer skills, Point of Sale software and cash management
• Fun attitude and strong work ethic
• Strong attention to detail and must have a team-player mentality
• Ability to creatively cultivate long- term customer relationships
• Ability to deal with problems and resolve in a professional manner
• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location movement

EDUCATION and/or EXPERIENCE:

• Previous retail or customer service experience preferred

A Budtender is responsible for helping customers and patients find the right products that fit their needs, while at the same time safeguarding company assets. This is a very customer-oriented position that requires a lot of interaction with a diverse group of people, and the ability to handle a fast-paced environment while maintaining attention to detail while adhering to company policy and state law.

Closing Date: 03.20.2024 or until position is filled