Brokerage Operations Manager

Job description
The Brokerage Operations Manager is responsible for the launch, development, and management of all sales and operations, including market competitiveness, pricing, and channel growth strategies for new branches.

Responsibilities:

• Create profitable growth revenue with current accounts while soliciting new sources of revenue and profit.
• Development and growth of an inside sales team, an account management team, and a carrier sales team.
• Manage all aspects of the sales functions, including inside sales, account management, and carrier sales.
• Establish and manage carrier relationships and development activities that support the execution of strategies and action plans to enable the profitable growth of the business unit.
• Work in coordination with other company resources, develop the strategic and tactical direction for the business unit, and establish management processes.
• Build a world-class team develop high-level service offerings, motivate, and lead staff while increasing revenues and improving profitability.
• Proactively work to assist others in achieving the organization's objectives.
• Performs any other work, ad hoc projects, and related functions as may be assigned by the President or CEO.

Qualifications:

• Freight Brokerage sales and operations experience (5+ years)
• Sales Management (Hire, Train, Coach, Mentor) (3+ years)
• Excellent communication skills and strong leadership capabilities.
• Strong organizational, selling, and negotiation skills.
• Ability to develop and execute business plan strategies.
• P&L responsibility
• Mode of Transportation (i.e., Truckload, Flatbed, Reefer)
• Above-average computer skills and proficient knowledge in MS Suite (PPT, Word, and Excel)
• Adaptability, multi-tasking ability, sense of urgency, and being a team player.
• Confident decision-making skills, problem-solving skills, and issue-resolution skills.

Benefits:

• Vacation Pay: 1 week at 6 months, 1 week at 1 year, 2 weeks from years 2–5, and 3 weeks starting on the 6th year anniversary
• Personal hours: every 3 months of full-time work generates 8 hours personal leave
• Volunteer Day: a paid day to do charity work once a year
• 401K Plan: a 401(k) plan with employer matching and year-end profit sharing after 1 full year of employment. Notices are sent in January and July for enrollment details.
• 100% employer-paid self-coverage on Life, Dental and Vision insurance
• 4 medical plans to choose from
• ADP TotalSource Life Mart discounts
• Free ADP TotalSource classes
• Free TCA certificate programs
• Dave Ramsey’s Financial Peace University reimbursement upon program completion
• C&L Apparel Store reimbursement of $100 upon hire and an additional $100 reimbursement after 90 days

Job Type: Full-time

Base Salary: From $85,000 to $120,000 per year

Supplemental Pay: TBD

Work Location: On-site (Raleigh, NC)