Brokerage Assistant

Job Overview:
We are seeking a highly motivated and skilled Brokerage Administrative Assistant t o join our team. As a Brokerage Administrative Assistant you will play a key role in managing and growing our client base by providing exceptional customer service and managing quotes for existing customers. This is an exciting opportunity for individuals with a strong background in customer service and office administration.

Duties:
- Develop and maintain relationships with carriers, shippers, and other industry partners
- Negotiate rates and contracts with carriers to ensure competitive pricing for clients
- Coordinate and manage transportation logistics to ensure timely delivery of goods
- Provide exceptional customer service by addressing client inquiries and resolving any issues that may arise
- Collaborate with internal teams to optimize operational efficiency and customer satisfaction
- Utilize Excel and various customer software to track sales activities, manage customer accounts, and generate reports

Requirements:

- Excellent communication and negotiation skills
- Strong problem-solving abilities and attention to detail

- Experience with spreadsheet creation and management

Join our team as a Brokerage Administrative Assistant and be part of a dynamic organization that values growth, innovation, and teamwork. We offer competitive compensation packages, professional development opportunities, and a supportive work environment.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role of a Brokerage Administrative Assistant.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Mount Hope, WV 25880: Relocate before starting work (Required)

Work Location: In person