Bridal Stylist

Location

• Alameda, CA + San Francisco, CA

Positions

• We are seeking (1) full time and (1) part time employee

Job Duties

• Greeting and helping customers upon arrival, sometimes balancing multiple customers at the same time
• Providing curated client support when taking appointments with brides to find their wedding gown and execute their aesthetic vision
• Taking the bride’s measurements to ensure accuracy in dress orders
• Answering phones, emails, and voicemails in a timely manner
• Booking appointments on sales portal
• Providing information on current sales / promotions, based on information provided by Marketing / Socials team
• Creating bubbly and snack packages when ordered
• Maintaining sales floor appearance to look presentable, clean, and luxurious
• Performing typical office work such as filing, spreadsheets, locating customer files, and checking in new items to act as quality control for newly arrived dresses
• Checking order forms to ensure all details are correct
• Learning how to use the designer portals to search inventory, checking voicemails, and company text messages
• Caling designers for ship dates inquiries and any gown customization
• Following up with brides with regards to their interest in gown purchases or a return appointment to finalize order
• Maintaining close relationships with brides to build trust
• Pressing dresses and double-checking work performed on the dress
• Cleaning front-of-house, back-of-house, common areas, and bathrooms in accordance with company cleaning procedures
• Covering shifts at other locations, if needed
• Showing continuous ability to meet individual sales goals
• Working closely with the management and admin with regards to the delivery of bridal gowns to ensure on time delivery
• Attending quarterly trainings and meetings to improve sales rates, product knowledge, and overall process improvement
• Working closely with alterations to answer any basic tailoring questions brides may have during appointments
• Helping fellow employees with their job duties as needed
• Any duties as assigned by upper management

Preferred Qualifications

• Retail sales experience
• Knowledge of fabric types and fashion trends
• Previous bridal experience

Working Conditions

• Indoor Environment: Store and office setting
• Gross Motor: Ability to stand/walk for extended periods, squat, bend, and lift up to (25) lbs
• Fine Motor: Using zippers, buttons, typing, clipping, clamping dresses
• Weekends: Required

Job Types: Full-time, Part-time

Pay: $17.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Vision insurance

Shift:

• 8 hour shift

Experience:

• luxury sales: 1 year (Preferred)

Work Location: In person