Key Responsibilities
· Continuously engage and communicate with customers regarding product and positively represent the brand
· Generate excitement, brand awareness and increase product sales through sampling and promotions
· Conduct guided tours of the Brewery & Distillery; learning and keeping up to date with the continually evolving tour guide script
· Prepare and serve samples of beer, bourbon and coffee
· Process sales of merchandise, tour tickets and spirits
· May participate in offsite events, set up booths/tables and conduct tastings
· Maintain knowledge of current sales and promotions and policies regarding payment and exchanges
· Recommend and help locate merchandise based on customer needs and desires
· Clean shelves, counters, and tables in the visitor center and tasting rooms
· Inventory stock counts and replenish stock as needed
· Mop and sweep floors as needed.
· Clean public bathrooms as needed.
Qualifications
· Must be able to work weekends, night events and holidays
· Ability to multi-task and prioritize well, outstanding organizational and time management skills
· Ability to work well with others and be a team player
· Flexibility, patience and open-mindedness are key
· Must have excellent verbal and non-verbal communication skills to effectively communicate with fellow employees and guests
· Enthusiastic, energetic, and willing to pitch in and help wherever most needed
· Must be prepared to engage in physical activity.
· Must be familiar and comfortable with POS systems
· Must be able to stand on your feet for long periods of time, lift and move products, and use products as appropriate for demonstration
Job Type: Part-time
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person