Duties and Responsibilities:
- Ensures all specimens are collected accurately and on time.
- Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.
- Completes random and emergency observed urine collections of same-sex clients as needed.
- Collects specimens for drug screenings and other Quest Diagnostics services.
Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately:
- Label specimens as required.
- Upload, fax, and mail COC and Alcohol Testing Form within 24 hours to the appropriate location.
- Package specimens for transport and ship them to the lab indicated on work orders.
- Make certain the proper forms are used for various collections.
Responsible for the safe and timely transporting of specimens, supplies, equipment, and materials to the appropriate destination:
- Maintains records of each specimen collected. Support Record Deletion process when directed by Management.
- Provides customer service to clients.
Follows DOT Guidelines for Breath Alcohol and Urine collections:
- Maintains all appropriate collection logs, accuracy logs, calibrations, DOT, and BAT certifications.
- Correct collection errors within a 24-hour timeframe.
- Submits accurate time and travel logs as directed by management and on time.
- Submits accurate expense forms, if applicable, when required.
- Properly clock in and out for work assignments.
- Provides travel logs when applicable.
- Must send monthly Accuracy Checks to designated site location.
Demonstrates organizational commitment:
- Adheres to departmental and company code of grooming, dress code, and lab coat policies; appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
- Wear a company-issued identification badge at all times during work assignments.
- Reports on time to site within specified guidelines.
- Communicates appropriately with customers, 24-7 all center, Branch Office, clients, employees, and the general public.
- Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer representative, and/or call center.
- Remains polite and courteous at all times.
Additional responsibilities of the Drug and Breath Alcohol Collector:
- Ensures equipment is neat, clean, and in good repair, takes appropriate action to advise the Manager or Supervisor of required repairs and maintenance.
- Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.
- Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOPs, advising Manager or Supervisor of any issues or problems as they arise.
- Answers phone when called to be dispatched by the employer.
- Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call. Advise call center when unavailable for collections.
- Participates in teams and special events when asked.
- Flexible travel (up to a 100-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
- All other duties as assigned, within the scope of the position.
The base hourly wage range for this position is from $18.76 to $25.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.
Benefits Information.
Supervision Exercised: N/A
Qualifications:
- High school diploma or equivalency preferred.
- Prefer Certified BAT/Urine Collector but not required as ExamOne/Quest Diagnostics certification will be completed.
- DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer.
Work Experience: Prefer urine or hair follicle collection and experience.
Physical and Mental Requirements:
- Sitting, standing, driving, and lifting no more than 10 pounds.
- Ability to concentrate on the task at hand.
- Technical Training or Professional Licensing N/A.
Other:
- Excellent interpersonal and communication skills.
- Must be flexible and available based on staffing requirements, weekends, and holidays. May be required to work occasional on-call duties on weekends, evenings, and early AM.
- Must have a valid driver's license and clean driving record with access to dependable and insured transportation.
- Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
- Basic computer skills in Microsoft office with the ability to learn new software.
- Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate.
- Ability to work in a rapidly changing environment.
- Access to cell phones with texting and emailing capabilities.
- Access to a computer with scanning, printing, and faxing capabilities.
About ExamOne, a Quest Diagnostics company:
ExamOne is made up of dedicated people who understand that behind every paramedical exam and laboratory result there is a person making an important decision for their family’s future. That kind of decision deserves our utmost attention.Our value-added services are designed to make the underwriting process quick and convenient for applicants, agents and home office personnel. With customized statistical reports, an electronic voice response system and a team of solution experts dedicated to solving your business’s challenges, we are focused on helping underwriters achieve maximum efficiency