Brand Associate

Upstream is an expanding firm in the San Mateo area. We are currently seeking natural and aspiring leaders to join our energetic team. The Entry Level Brand Associate is going to be responsible for identifying, building, and maintaining key relationships with potential customers, the clients we represent, and colleagues. 

The marketing campaign we manage out of our location is meant to impact low-income communities. The main focus of this role is to present and promote the client’s products and services to new consumers. At Upstream, our mission is to shift from awareness to taking action for those in need and who are not as fortunate. 

Entry Level Brand Associates Responsibilities: 

Someone in this role would be the face and personality of our brand representation. Not only will you be the first impression someone has of our company, but you are the liaison between our clients and the customer. The Brand Associate must understand program goals, monitor progression towards meeting these goals, and report this progress to program leadership on a regular basis. In this position, someone must prospect and contact potential customers, reach agreed-upon sales targets by the deadline, and resolve customer inquiries and complaints. We serve our customers first and foremost.

Entry Level Brand Associates Required Skills:

• Entrepreneurial-minded with a high level of motivation and desire for growth
• Ability to work in a high energy environment
• Be a self-starter with problem-solving skills
• Commitment to good attendance and punctuality
• Must be able to manage multiple tasks and projects simultaneously

Entry Level Brand Associates Qualifications:

• Prior experience in marketing, customer service, or other related fields
• Experience in building rapport with clients
• Deadline and detail-oriented
• 2 years minimum prior experience in a related field is not required but is desirable
• Being bilingual is a plus working with a diverse community

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