Branch Manager

Johnstone Supply is seeking to hire an enthusiastic full-time Branch Manager to help maintain the highest levels of customer satisfaction and continued growth at our Syracuse, NY branch location. Are you ready to take your operations management career to the next level? Do you want to provide leadership in a family-focused environment where employees are treated with respect and tend to stay a long time? If so, please read on!

This management position earns a competitive salary of $75-$90k/yr based on prior experience and current HVAC product knowledge. You would also be eligible for generous full-time benefits, including monthly bonuses, annual bonuses, medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, and paid time off (PTO). If this sounds like the right operations management opportunity for you, apply today!

ABOUT JOHNSTONE SUPPLY

Johnstone Supply is a one-stop-shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.

With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our employee recognition program, bonuses, competitive pay, and great benefits. We also offer training through Johnstone University both online and in the classroom. Come join our family!

A DAY IN THE LIFE OF A BRANCH MANAGER

As a Branch Manager for one of our locations, you are responsible for coordinating and overseeing all operations, including the hiring, training, and supervision of branch staff. Under your exceptional leadership, all counter sales, warehouse, and delivery staff are inspired to take pride in their work and provide above-and-beyond customer service. As a hands-on leader, you model prompt, professional service when answering incoming telephone calls and greeting walk-in customers. Your style of performance fosters teamwork, respect, cooperation, accountability, and trust.

As a strategic leader, you also come up with appropriate strategies to increase productivity and performance levels. You are goal-oriented and continually achieve your branch's financial targets. You resolve customer complaints and dispute effectively. With attention to detail and efficiency, you accurately complete transactions and paperwork. Working with outside sales personnel, you also help develop effective sales programs and promotions for your branch. You feel great about the important role you play in driving our success as well as that of the HVAC businesses we serve!

QUALIFICATIONS FOR A BRANCH MANAGER

• High school diploma or equivalent
• Management experience in operations
• Minimum of 10 years of HVAC experience
• Ability to learn and effectively use our point-of-sale computer system
• Consistent customer service skills
• Strong leadership skills and business acumen
• Experience with training, cross-training, and engaging employees

We're in search of someone to foster a cohesive team between our front counter and warehouse. Our Branch Manager needs to excel in efficiently organizing our central warehouse hub. While familiarity with wholesale distribution, including branch operations, order fulfillment, inventory control, customer service, showroom setup, shipping & receiving, and sales, is preferred, we're open to training the right candidate.

Do you work efficiently and with a sense of urgency? Are you able to prioritize multiple tasks and delegate effectively? Do you enjoy coaching and mentoring others? Are you an empathetic listener with exceptional problem-solving skills? If so, you might just be perfect for this HVAC/R supply store management position!

READY TO JOIN OUR TEAM?

If this HVAC/R supply store management position sounds right for you, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 13210