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SalaryBranch Administrator
Location: Corona, CA, US, 92883
Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Job Summary and Purpose: This position is responsible for the administrative support to the Branch. The incumbent in this position requires inherent organizational skills, a self-starter and an effective communicator that will maintain consistent and clear interactions with all department staff, customers, vendors and management.
Tasks and Responsibilities: (Include but not limited to assisting with the following.)
- Maintain consistent service reports as directed, focus on timely preparation of work orders to achieve closure objectives. The accurate summary of technician notes so complete narratives reflect the complaint, cause and correction.
- Open and/or close internal and external work orders as directed in a timely manner.
- Follow the approved service department administrative policies and procedures applicable to work order flow from opening to closure.
- Contribute to the accurate filing and correspondence related to the department, as assigned.
- Assist with the coordination of work order completeness for internal and external customers, as directed.
- Adhere to safety and health precautions as outlined within VCES publications.
- Sales assistant duties as assigned, including special projects, quoting and monthly tasks.
Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.
Required Knowledge and Experience:
- Must have at a minimum, a High School diploma or equivalent with 2-3 years of experience as an administrative or office assistant.
- Bachelor’s degree or higher from an accredited college in business administration or a related field is highly desired.
- 2-3 years of experience with word and data processing related to warranty, sales or vehicle repair or maintenance work orders is highly preferred.
Additional Important Requirements:
- Customer relations and phone etiquette skills.
- Computer proficiency, especially Microsoft products like Excel, and Word is required.
- Knowledge and proficiency with office equipment, dealer networks and Microsoft products (Knowledge in Quipware highly desirable).
- Demonstrates professionalism and approaches others in a tactful and respectful manner. Accepts responsibility for own actions and follows through on commitments.
- Works with integrity, treats people with respect, and inspires the trust of others.
- Adapts to changes in the work environment and able to deal with the frequent changes, delays, and/or unexpected events.
- Teamwork /Supportive environment – office setting.
- Able to work planned overtime when required / approved.
- Bilingual is plus – fluent with English, oral and writing skills.
- Proficient Writing Skills.
- Able to self-manage goals and assignments with minor direction.
Physical Requirements:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (e.g. language, mobility):
- Requires prolonged periods of sitting and/or standing and occasional stooping, bending, and overhead reaching.
- Occasional lifting, pulling, caring, or pushing objects or materials, up to 10lbs.
- Will be potentially exposed to noisy, dusty areas including outdoor elements and environment.
- Must be able to climb stairs and may need to climb up heavy equipment and use a small step ladder.
Benefits:
- Competitive medical, dental and vision insurance
- Countless career opportunities / internal mobility across our global organization
- State-of-the-art training and personal development
- PTO and tax deferred retirement plans, varied by business
We also offer an array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier. We will gladly share this information and more at any time during the interviewing process or as part of your offer letter.
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the hourly rate is set at $25.00 - 31.00, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Volvo Group North America is an Equal Opportunity Employer and Affirmative Action employer. E.O.E./M/F/D/V.
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Volvo Group North America is an Equal Opportunity Employer and Affirmative Action employer. E.O.E./M/F/D/V.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.
Job Category: Sales & Services
Organization: Volvo Construction Equipment
Travel Required: No Travel Required
Requisition ID: 7946
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Do we share the same aspirations?
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
