Position Overview
Our Sales Associates are responsible for generating revenue by creating excitement over goal attainment, enrolling members, and building relationships with potential, new, and existing members. The ideal candidate is passionate about the fitness industry and interested in being part of a dynamic team that continues to positively impact the fitness journey of our members.
Roles & Responsibilities:
- Build community ties using company-provided tools/programs (ex. community outreach)
- Create new business internally through member promotions, referrals, and the dissemination of guest passes
- Create new business externally through outside promotions (ex. hot spot mini promos and planned events)
- Reach out to potential members by phone and set appointments for potential new business
- Promote specials to current and future guests
- Complete agreements and manage daily planner/leads
- Successfully attain personal revenue targets
- Take potential members through club tours and connect the guests to facilities, equipment, services, and amenities
- Understand and explain how TITLE Boxing Club products/services will satisfy potential members’ needs
- Ask questions, build rapport, and earn the right to help the potential member find the path to reach their fitness goals
- Communicate professionally and authentically and find what holds the highest value to the potential member on a personal level
- Effectively and professionally enroll guests using TITLE Boxing Club sales techniques and protocols
- Adhere to specific Membership Agreement Procedures (MAP) when enrolling members and guests
- Follow up with members that have enrolled to ensure we are exceeding expectations
- Provide the highest level of customer service possible when communicating and interacting with guests
- Assist in maintaining a clean and operational facility
- Other duties as assigned by leadership
Qualifications
- A passion for the fitness industry and helping people live healthy lives
- 1-3 years of customer service or sales experience
- Competitive drive to succeed in a commission sales and performance-based culture
- Excellent customer service and communication skills
- Independent, self-starter with strong organization skills and a passion for helping others
- In-depth knowledge of sales practices and techniques
Education
- High school diploma or GED required
Physical Requirements
- Must be able to lift 45 lbs.
- Typing, using the telephone and computer mouse
- Ability to demonstrate proper fitness technique
- Frequent sitting, standing, walking, and stair climbing
Perks
- Free workouts
- 401k plan
- Fun environment
- Branded uniform tops
Job Type: Part-time
Pay: $17.50 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- Day shift
Weekly day range:
- Weekends as needed
Experience:
- Sales: 1 year (Required)
- Customer Service: 1 year (Preferred)
Work Location: In person