Bodily Injury Claims Adjuster

Description:

About the Role

As a US Claims Advocate, you will investigate, manage, and submit claims for compensation that occur throughout the region in connection with the app. You will also work in collaboration with our third-party insurance partners with a focus on timely routing and escalation of claims. As a subject matter expert, you will assist with more complex inquiries while mentoring fellow associates on the team.

What You’ll Do

· Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy

· Demonstrate critical thinking while adhering to client’s established claims processes.

· Apply existing knowledge to assist with higher complexity claims and insurance inquiries

· Accurately respond to inquiries received from carriers and other third parties

· Demonstrate customer obsession and solid understanding of client’s insurance policies when communicating with all partners

· Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal

Basic Qualifications

· High School Degree or equivalent

· Knowledge of US auto claims coverages

· 2+ years of auto claims management experience OR 1+ year Bodily Injury adjusting experience

· Proficiency with various computer operating systems

Preferred Qualifications

· Bachelor’s Degree preferred

· Claims designation obtained or in progress a plus

· Experience with Bodily Injury Claims handling experience with a major insurance carrier

· Advanced written and verbal communication skills

· Extraordinary attention to detail

· Ability to maintain quality in a fast-paced, high volume environment

· High degree of adaptability to meet changing business needs

· Proficient in multi-tasking through various technology platforms

· Compromises when necessary in order to help the team achieve goals

· Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert

· Demonstrated ability to enhance business process in the claims environment with a high degree of complexity

Job Types: Full-time, Contract

Salary: $25.00 - $32.00 per hour

Schedule:

• 8 hour shift

Work setting:

• Hybrid work

Ability to Relocate:

• Phoenix, AZ 85004: Relocate before starting work (Required)

Work Location: Hybrid remote in Phoenix, AZ 85004