Boat Tour Server

Salary: $16.30 per hour

City Experiences is seeking a Boat Tour Server for our City Cruises operation in San Diego.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

Provide quality dining and attentive service to our guests in a variety of food & beverage related tasks. Assist with the safe operation of the vessel during bay cruises and while offshore in the open seas. Days, weekend, and holiday shifts are available. Days, weekend, and holiday shifts are available.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Essential Duties & Responsibilities:

• Serve patrons food & beverage orders quickly, following established procedures
• Produce simple food products using on board galley equipment
• Assist bartenders with beverage production, as well as breaking down equipment and cleaning the yacht at the end of shift.
• Accurately take food and beverage orders, relaying them to the proper personnel. Make suggestions based on customer tastes and preferences.
• Setup and breakdown concession and bar areas, dining areas, prep areas, equipment and stations for events.
• Ability to multitask and work at a fast pace while maintaining poise and grace.
• Secure necessary supplies for the day’s business.
• Impeccable customer service and social perceptiveness.
• Greet and provide attentive service to the guests.
• Check I.D. on any customer ordering alcohol who looks under 30 years old.
• Follow written guidelines on all cash handling procedures
• Maintains attendance and punctuality that is observant of scheduled hours on a regular basis.
• Willingness to be a team player and assist with vessel preparation and closure
• Loading and unloading food and supplies onto boats as needed. At the end of the day, restock and reorder food and supplies for the next business day.
• Maintain specified grooming practices and uniform standards
• Ensure a clean and safe work environment throughout the day, according to standard health code. Report any equipment malfunctions to the proper department.
• Must be organized, self-motivated, able to multi-task, and proactive, with a strong attention to detail
• Maintain cleanliness and organization of all supply and storage areas
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs
• Work and collaborate with the operations team to create amazing guest experience
• Additional job duties as assigned.

Requirements & Qualifications:

• Broad knowledge of cocktail preparation and awareness of beverage trends

• At least two years of bartending experience in a fast-paced environment

• Ability to reach, bend, stoop, stand for up to eight hours, and lift and move up to 50 pounds; ability to go up and down narrow stairs

• Food Handler Certification required; TIPS certification desirable

• Ability to stay calm and composed in a fast-paced environment

• Willingness to be a team player, handling bar duties and assisting with vessel preparation and closure

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. 

We encourage qualified applicants with arrest and conviction records to apply.