Job Description
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detail-oriented all day, every day. This ensures that the blood you collect meets goals, and regulatory requirements and can be safely transfused
- May drive Red Cross vehicles and you will work with the team to set up and tear down equipment at the donation sites.
- To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
- The schedule is provided 2-3 weeks in advance
- High school diploma or equivalent required.
- Customer service experience and effective verbal communication skills are required.
- A current, valid driver's license with good driving record is required.
- DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration.
- Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
- Basic computer skills are required. Must be proficient with Microsoft Office applications.
- Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
- Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you balance your home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning.
- Medical and dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on FLSA status and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
To be considered, you must apply online using this link:
https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Cheektowaga-NY/Blood-Collection-Staff-Customer-Service---Training-Provided_RC70252
About American Red Cross:
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.The American Red Cross is part of the world's largest volunteer network found in 187 countries.