Address
Form of workJob Description
Duties and Responsibilities:
- Review rejections, denials, and A/R Reports for unpaid or underpaid claims.
- Work with insurance payers to resolve unpaid or underpaid claims.
- Communicate denial and/or non-payment trends to management.
- Handle daily correspondence and requests for information from insurance companies and patients.
- Answer patient billing phone calls/questions.
- Consistently achieve goals for total A/R, Days in A/R, and old account collection.
- Perform other duties as assigned and directed.
- Work insurance A/R work list within the EHR (Athena). Review all unpaid or denied claims.
- Work with the patient, the office staff, and the insurance company to correct claims related issues in order to obtain payment.
- Document all work within the Claims Maintenance module.
- Ensure bulk eligibility.
- Utilizes various computerized billing software programs, e-billing, and billing portals to perform duties and responsibilities, including e-billing setup/coding and management of clients, matters, and timekeepers.
- Proactively review and monitor billing transactions and activities to ensure accuracy, completeness, timeliness, and conformance to firm policies.
- Ensure proper billing protocol and established guidelines are followed.
- Research, analyze, and respond to billing issues and inquiries.
- Perform other functions and duties as assigned.
- Complete billing related tasks.
Minimum Job Qualifications:
- GED required.
- Two years of relevant experience required.
- Knowledge of Athena is a plus.
Job Requirements:
- Employee must be able to communicate clearly.
- Employee must be able to keep an organized workflow and effectively manage multiple tasks at one time.
Job Type: Full-time.
