Shift: Monday-Friday 8:00am-5:00pm MST
Responsibilities
- Responsible for assisting Reimbursement Supervisor and Reimbursement Specialists in obtaining and submitting medical records and/or other forms and correspondence as needed for payors and healthcare providers
- Processes appeals, returned mail and fax correspondence, routes phone calls, resolves claim errors and initiates bills for patient copays and deductibles
- Posts explanations of benefits, electronic remittances and patient checks to individual accounts in the billing system
- Interacts with patients, clinicians, insurers, Reimbursement Supervisor and Billing management in a timely and professional manner
- Participates in the Quality Assurance plan
- Complies with applicable CLIA and HIPAA regulations
Qualifications
- Qualified candidates must have excellent interpersonal and organizational skills, be dependable, detail-oriented, professional, and able to work to meet daily and monthly deadlines. In addition, qualified candidates will have:
- 6 months to 1 year of experience working in medical office, laboratory, health insurance or collections setting
- Able to type 40 words per minute and possesses excellent computer skills including Microsoft Office applications
- Excellent organizational, communication, multitasking, and teamwork skills
- Working knowledge of ICD-10, CPT and HCPCS coding are a plus
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.