Bilingual Spanish-Speaking Customer Service Receptionist

BE ON THE FRONTLINE OF HELPING OTHERS.
Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today!
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance independent contractor agent may be the career for you!

• Provide prompt, accurate, and friendly Customer Service.
• Handle customer inquiries and resolve issues in a professional and timely manner
• Communicate effectively with customers in both English and Spanish
• Collaborate with internal teams to address customer needs
• Maintain accurate and detailed records of customer interactions
  
• Use a customer-focused, needs-based review process to educate customers about insurance options.
  
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• • Excellent communication skills written, verbal, and listening (English and Spanish)
• Ability to resolve complex customer issues
• Pride in getting work done accurately and timely
  
• People-oriented
  
• Ability to work in a team environment
  
• Ability to multi-task