Bilingual Operations Manager (Part-Time)

Position Description:
The Operations Manager, in coordination with the Program Director, therapists, Youth Care Workers, and community partners, will implement and maintain the structure and daily schedule at the Migrant Wellness Residential Program. In addition, the Operations Manager will manage the fiscal and physical plant of in-service trainings, and food distribution. The Operations Manager will participate in the interviewing and screening process for youth referred to the Migrant Wellness Program

Role and Responsibilities:

The primary duties include but are not limited to the following:

Resident Responsibilities: in coordination with CCO, therapists, Life Coaches, Ras, stakeholders, and team members,

• To develop creative ways of dealing with residents who have experienced trauma, diagnosed mental health needs and display oppositional defiant behavior.
• To advocate on the behalf of each resident.
• To attend and coordinate special activities as needed in support of a resident
• To prepare and submit monthly reports to the Program Manager
• To teach residents daily living skills
• To actively participate in aftercare and discharge planning once a discharge placement has been

secured and confirmed

• To plan, organize, and manage resident’s community programming.
• To assist youth with move in and move outs.
• To ensure that youth’s basic living needs are met (i.e., transportation, groceries, household

supplies, etc.) to include shopping for or with the youth.

Residential Staff Responsible:

• To meet with Program Manager and the designee and provide supervision and support on a weekly basis (more frequently if needed). This includes training in communication skills, utilizing community resources and developing creative ways of meeting the needs of residents.
• To collect and manage Shift Reports completed by Youth Care Workers
• To assist in the training and supervision of temporary or permanent youth care worker staff and volunteers on appropriate resident care guidelines
• To instruct residential staff on proper emergency mental health and medical treatment procedures.

Fiscal Responsibilities:

• To maintain financial journal of expenses and to submit journals in a timely manner to the CHRIS
• accountant as designated by the accountant.
• To administer and document fines.
• To maintain property damage reports and submit to maintenance and property management.

Other Responsibilities:

• To manage the maintenance of agency vehicles.
• To meet with the Program Manager for supervision on a weekly basis or as determined. To meet with CCO and/or V of Community Residential Programs as requested/required
• To assist in the creation of and updating of apartment in emergency procedures manuals.
• To transport residents as needed.
• To supervise contracted security and property management companies.
• Performance and Conduct;
• Maintain confidentiality of consumer information
• Maintain appropriate professional boundaries
• Follow the CHRIS 180 Code of Ethics
• Follow mandated reporting requirements of GA Code
• Support and maintain an environment of emotional and physical safety for consumers, staff and other stakeholders at all times
• Demonstrate customer service;
• Promote positive image of CHRIS 180 programs at all times
• Work as a contributing and collaborative team member
• Respond to consumer and peer needs in a timely fashion
• Answer telephone calls and emails accordingly
• Respond to requests for information from stakeholders in a timely fashion
• Maintain Personal Information and Training;
• Attend and participate in staff meetings as scheduled
• Attend and participate in required trainings as scheduled
• Maintain required certifications
• Review, understand and responsible to program policies
• Provide documents in a timely fashion to Human Resources
• Report changes in status to HR as required by policy
• Attributes of the Successful Candidate
• High energy and passion for CHRIS 180 mission
• Ability to construct, articulate, and implement strategic development plans and budgets
• Organizational and time management skills with exceptional attention to detail
• Customer-focused attitude
• A professional and resourceful style
• Ability to take initiative
• Ability to manage multiple projects & tasks at a time
• All other duties as assigned

Qualifications/Competencies:

• Bachelor’s degree in the field of social work, public administration, sociology, or related area
• 2+ years of social service experience, with an emphasis on working with transitional-aged youth and homeless youth with behavioral health needs. Property management or housing experience preferred.
• 1+ years of supervisory experience
• Must possess PC-related skills; a working knowledge of Microsoft Office Suites
• Able to handle severe stress and a variety of tasks and responsibilities

Salary: $25.00/hr.

Other:
The ideal candidate will possess the following:

• Technical expertise that allows well-informed decisions, usage of available tools and resources, and training to execute job responsibilities
• Accountable for work being completed accurately and in a timely manner as well as following up as needed
• Ability to collaborate with other staff to ensure best practices and sound decisions
• Ability to communicate using appropriate tone when corresponding verbally or written (as well as proper usage of grammar and spelling)
• Ability to adapt and adjust to course and be open to new ideas
• Ability to manage workload by having a clear understanding of task/project and set realistic timelines and goals
• Commitment to our vision and mission should be demonstrated in work

Schedule
Standard work hours are between 11:00 a.m. to 7:00 p.m. 4 days a week and 1:00 p.m. to 9:00 p.m. one day per week. Flexibility of schedule can be determined by VP of Residential Services. Weekend hours may include based on clinical needs and staffing patterns

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.

This position is grant-funded.